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Find a Location

Dodge Chrysler Jeep Ram of Vacaville has 1 locations, listed below.

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    Business ProfileforDodge Chrysler Jeep Ram of Vacaville

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    681 Orange Dr, Vacaville, CA 95687-3100
    BBB File Opened:
    12/1/1995
    Years in Business:
    29
    Business Started:
    6/12/1995
    Business Started Locally:
    6/12/1995
    Type of Entity:
    Corporation
    Number of Employees:
    47
    Business Management
    • Mr. Zee Wahid, General Manager
    Contact Information

    Customer Contact

    • Mr. Zee Wahid, General Manager
    Additional Contact Information

    Fax Numbers

    • (858) 810-0751
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

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    File a Complaint

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    erik r

    1 star

    06/25/2024

    I'm a firefighter and I finally saved up enough money for a down payment to try and upgrade to a truck to better suit my personal and professional needs. On my first visit I spoke with *** about a used 2022 GMC 3500HD with 55k miles that had been on their lot for two months. *** quickly informed me he could lower the price by $3k from their Carfax listing, which I thought was awesome. I then inquired about a 100k bumper to bumper warranty and how much those cost. He told me $5k, but that he could take $4k of that out of the asking price so essentially it would be $1000 extra. I thought this was fair. Unfortunately, they literally had lost the key fob to the truck so I wasn't able to open it, let alone test drive it that day. Still, I was interested and came back once they were able to have new key fobs made to test drive. I came back about five days later for the test drive and *** wasn't there, so ****** did the test drive with me. I loved the truck after driving it and ****** and I agreed to the deal that *** had initially offered me.Well, be aware that when you sign the pages and pages of documents to finalize the sale with ****** their finance guy, you will do so on an iPad that skips ahead to the areas that you need to tap for your initials and signatures. So unless you take the iPad out of ******'s hand and scrutinize every page and line item, they may pull a fast one on you. Like an idiot, I assumed I was signing the deal we literally just agreed to, and I was wrong. And like an idiot, I didn't review the printed out version after signing until it was too late, because you know, I simply thought I had signed what we agreed to and understood there'd be taxes and DMV fees. Well, they went ahead and charged me their full price of $4995 for the 4 year/100k warranty! I didn't notice this until I picked up the check (for the amount I was financing) from my credit union to deliver it to the dealership, when it was about $5k more than I expected.

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