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Business Profile

Recycling Services

Vacaville Recology

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Recycling Services.

Complaints

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Complaint Details

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  • Initial Complaint

    06/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    At least once a month they fail to empty my gray trash can claiming it is blocked. A neighbor now parks where we used to put our trash cans (we cannot control where he parks) so we now put them blocking our driveway. To leave enough room to get at least one car out on trash day, we have to crowd the cans all on one half to the driveway which is near where he parks. Sometimes he pulls too close to our cans after they have been put out and we have already left for the day. We have absolutely no control over this. I have had to call at least once a month this year to have them come back to empty it because that's what they are already paid to do. Yet again today I had to call them as they failed again to empty the can but now they want to charge me extra. This is not a "me" problem as I have done everything in my power to solve the issue at great inconvenience yet they are not willing to do anything on their end when I pay them for this service and they are not doing this service.

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BBB Rating & Accreditation

C+

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Contact Information

855 1/2 Davis St

Vacaville, CA 95687

(707) 448-2945

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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