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Business Profile

Plasma Donation

Octapharma Plasma Donation Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plasma Donation.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/17/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am very angry with this company because they denied me to continue donating. They said that I had hepatitis which made me scared and I went to the doctor and the results of my tests were totally normal. I found out that they uploaded them to the system of all the plasma companies. with a false diagnosis since they do not give me the opportunity to do a new test to confirm that I am healthy because octapharma damaged my reputation by giving false positives for ************ this place was my nightmare **********************************************

  • Initial Complaint

    Date:03/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I donated plasma o. Tuesday at octopharma plasma donation in *** Nuys **.. there was a problem with the card The manager **** told if I didn't wait I would not be paid. Here it is ive been back out recieved a new card still it's March 3rd and I still have not received my money please note I threatened by two of the employees to watch my back that they're friends were Siriano southern gang and I was stalled then I was chase im afraid to return out there because of violence.

Octapharma Plasma Donation Center is NOT a BBB Accredited Business.

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