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Business Profile

Collections Agencies

Acclaim Credit Technologies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/05/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am making a final goodwill attempt to have you clear up this matter. This is my 3rd letter to your company. Please furnish me the document regarding this alleged account , attached to this complaint is my letter with the request. This is in violation of under 18 U.S. Code § 894 - Collection of extensions of credit. I'm working hard on trying to clean up my credit. This is hurting my chances on improving my living situation

    Business Response

    Date: 07/06/2022

    This is the same person who has had many complaints filed. All have been answered by our company. Per the below response from your office, this matter has been closed though the consumer remains dissatisfied.

    Kind regards,


    ACCLAIM CREDIT TECHNOLOGIES

    ***** *********

    President


    Re: ID # 1718**69 - ******* ***** ****

    Dear ***** *********:

    Thank you for your cooperation in responding to the above consumer's complaint.

    We forwarded your response to ******* ***** ****. Though, the consumer indicated they are not satisfied BBB has determined your company addressed the issues within the complaint. We have closed this case in our files. This matter will appear in your BBB Business Review as: “Answered - the business addressed the issues within the complaint, but the consumer remains dissatisfied.”

    The text of your response may be publicly posted on BBB’s website.  BBB reserves the right to post or not post in accordance with BBB policy, and may edit your response to remove personally identifiable information inappropriate language. In the event the consumer contacts BBB again regarding this issue, we may reach out to you to review any new or additional information we've received from the consumer.

    We appreciate your cooperation in addressing this matter and hope we can be of service to you in the future.

    Sincerely,

    ****** ******* 
    Resolution and Review Specialist 
    ******@cencal.bbb.org
    Phone: ***-***-8118 Ext: ***

    Customer Answer

    Date: 07/08/2022

     I am rejecting this response because:
    As a consumer by law I disagree with your response, I have the right to request for re-investigation under FCRA § 611 (15 U.S.C. § 1681I)
    because you are still willfully committing these violations: 

    1. 15 USC 1681(a)(4) “Infringed Upon a Consumer’s right to privacy”
    2. Under 15 U.S. Code 1692d- Harassment and abuse have been harassed and have trauma this account in violation.
    3. Under 15 U.S. Code 1692j - Furnishing certain deceptive forms

    Furthermore, as per your response in my first complaint ID # 17063898  (the letter is attached /submitted to this complaint)
    you are in violation of  under 18 U.S. Code § 894 - Collection of extensions of credit extortionate means:
     (a)Whoever knowingly participates in any way, or conspires to do so, in the use of any extortionate means
                             (1)to collect or attempt to collect any extension of credit, or 
                             (2)to punish any person for the non repayment thereof,

    Your company’s continued reporting of this derogatory item is a form of punishment. This is hurting my chances on improving my living situation.

    Cease and Desist. Immediately remove this account from my consumer credit report.


    Thank you

    *******-*****: **** 
    Without Prejudice, All Natural Inalienable Rights Reserved 



    Business Response

    Date: 07/09/2022

    Our agency re investigated Mr. ****’s account with each dispute/compliant we received. We have addressed all of his issues.

     

    We explained, in our prior response, that no one wants to have their credit history reported to credit reporting agencies. We explained why our agency and all agencies are allowed to report the accurate credit history of any debtor.

     

    We provided Mr. **** with a complete itemization of his account balance on April 4, 2022, as he requested.

     

    Other than his request to have his account removed from credit reporting agencies, which has already been addressed, what exactly does Mr. **** expect from us that we have not already provided him?           

     

    Mr. **** is trying to wear the BBB and our company down so we will just give him what he wants. Unless we agree to his demands, he will continue to file one complaint after another.

     

    Our company does everything in our power to address all complaints/disputes in a timely and professional manner. This person will never be satisfied.       


    Kind regards,

     

    ACCLAIM CREDIT TECHNOLOGIES

     

     

    ***** *********

    President


      

  • Initial Complaint

    Date:06/27/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a victim of identity theft and I complain to question specific records in my document coming about because of the wrongdoing. The records I am questioning connect with no exchanges acquiring any possession of goods, services or money that I have made or authorized. Assuming no one cares either way, block the noteworthy of any information in my credit record that came about due to an alleged fraud or extortion.

    Business Response

    Date: 06/27/2022

    Our office is unaware of anything presented in his complaint/dispute. Mr. ***** has never contacted our office and we have been unable to reach him. We kindly suggest that Mr. ***** either calls our office toll-free at ***-****-**** or writes to us at:

    Acclaim Credit Technologies

    *** N **** St

    Visalia, CA 93291

    And provides us with details of why he believes he does not owe the balances that have been assigned to our company for collection. In the meantime, we will begin reporting his accounts as disputed with all credit reporting agencies.

    Reference: 93***4


    Kind regards,

    ACCLAIM CREDIT TECHNOLOGIES


    ***** *********

    President

  • Initial Complaint

    Date:04/19/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with (09 THE CALIFORNIA APARTMENTS) and I do not have a contract with (Acclaim Credit Technologies) plus they did not provide me with the original application like I asked. Account No: ****** Amount Disputed: $0.00

    Business Response

    Date: 04/20/2022

    Hello,

    Mr. ******* paid his account in full on February 17, 2020.

    As promised, we have reflected that his account is now a paid collection with a Zero balance.


    Kind regards,


    ACCLAIM CREDIT TECHNOLOGIES


    ***** *********

    President


  • Initial Complaint

    Date:04/19/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This unknown collection company is reporting a medical account in my consumer credit report, I never gave consent to this reporting. This account affected my credit standing and worthiness to get any car loan, mortgage and other credit lines and have caused big stress in my life. This is in violation of my consumer rights and privacy

    Business Response

    Date: 04/19/2022

    Hello

    A careful review of Mr. ****’s file was completed.

    The single largest complaint/dispute any collection agency receives is related to the reporting of their account to major credit reporting agencies.  Such is the case with Mr. ****.

    He indicated that that he did not authorize his account be credit reported. No one would ever make such a request. Nor is such a request required for reporting accurate credit information. Such is the case with Mr. ****.

    He was advised by letter that his account would be reported to all credit reporting agencies if he did not pay his balance. We properly reported information to credit reporting agencies.

    At his recent request, we have updated his credit file that his account is disputed. There is nothing further for us to do.

    Customer Answer

    Date: 04/19/2022

     I am rejecting this response because:
    A medical item reported in my consumer credit file,     this is in violation of my privacy. Reporting this item has caused big stress in my life,  
    has affected my credit standing and worthiness to get any car loan, mortgage and other credit lines.

    Please while investigation is on going and your company is getting all the documentation to validate this account - 15 USC 1692(g)
    I am demanding all of the following resolution in regards to my complaints :
    Deletion from all consumer reports, reporting this account in my consumer credit report as I have research as per FTC guidelines it is a collection attempt.
    Remove all remarks or comments off my consumer report 
    Cease and rescind use of my intellectual property, my signature.

    Thank you.

    Business Response

    Date: 04/22/2022

    Hello,

    Again, this is a common dispute/complaint.

    Mr. **** doesn’t want this information appearing on his credit report as he says it affects his ability to get credit. This is the reason why there is a credit reporting industry; to let possible creditors know how someone has paid their bills in the past. Our company is only reporting factual information about his account that was assigned to our company for collection.

    Unfortunately, Mr. **** will never be satisfied with our response as we cannot falsely change or delete the information now appearing on this credit report. Although he wants these changes, he has still failed to pay this obligation.


    Kind regards,

     

    ACCLAIM CREDIT TECHNOLOGIES

     

    ***** *********

    President

  • Initial Complaint

    Date:03/31/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Settled a debt with this company and they have failed to submit the information to the credit bureaus in a reasonable time.

    Business Response

    Date: 04/01/2022

    We spoke with Mr. ******* yesterday, March 31, and reminded him that his request would be completed after 30 days.

    We will fulfill our promise to Mr. *******.

    Kind regards,


    ACCLAIM CREDIT TECHNOLOGIES


    ***** *********
    President

Acclaim Credit Technologies is NOT a BBB Accredited Business.

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