![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforKelly Services
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/18/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I applied for an interpreter's position online, at Kelly Services, via LinkedIn. The *** agent's name was ***********************, her phone number is ************ and her email address is *********************************** After a few emails, I took a language assessment test to demonstrate my language skills. **** confirmed that I passed and asked me to go to their Onboard365 site to finish the recruitment process. On May 14th, I filled all the forms (an extensive online task) which included a Tax info. doc., requesting my SS#, and a salary doc. requesting my banking details for direct deposits (routing and checking account information). On May 17th, I checked my bank account balance and found that a withdrawal of $995.00 had been made from my checking account without my knowledge nor consent. The *** associated with this transaction is RIA ********* Services (PH. # listed is ************). I proceeded to call them, and they informed me that they had no records of my name, even though they were able to verify that a money transfer was made using a check with my routing/account info. They suggested that I was probably scammed and that I should contact the authorities. I called my bank and closed that account, reset my current UserID/PWD and cancelled my debit card. I also contacted all 3 credit bureaus to report identity theft and freeze my credit. In addition, I filed a police report. FYI, there is a *********************** (recruiter) affiliated with Kelly Services, so I'm not sure if they used her identity to scam me or if I was in touch with a real representative during my application. Kelly's security ******** ***************** (Tel.# ************) is going to contact her and hopefully provide more info. Additional details: Website where I completed the requested onboarding info: ***************************************, Email letting me know I successfully completed the Onboard365 docs: ***********************************Initial Complaint
05/15/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
i need old paystubs in which money is owed to meInitial Complaint
04/19/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I contracted with the business the end of January to start substitute teaching in local school districts. I paid out of pocket for security clearances, TB testing, fingerprinting, etc. close to $200. I finished 3 plus hours of online training and orientation and have yet to receive a link to the Frontline account to start accepting assignments. They keep saying that they are sending me the link, but I am not receiving it and no one will rectify the situation. I have not been paid for the hours of orientation or any payment for that matter and I am out close to $200 and alot of my time. It is infuriating and a sad situation.Initial Complaint
03/06/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Kelly services *** does not reimburse their employee for time worked. As a business this is unacceptable. 10/13/23 I was owed ******** before taxes. My personal email was hacked and direct deposit update form was requested. Kelly allowed the form to be e-signed and never contacted me. Resulting in my paycheck to fraudulent stolen. Refuse to reimburse me even after sufficient evidence was given. No business should operate this way.Initial Complaint
03/02/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
They allow student to abuse the substitutes verbally and then put them on suspension without just cause. Also they do not pay the substitutes what they are worth educational wise. For instance a person I know gets paid *************************************************************************** education and should receive more especially if they allow the students and teachers and vice principal and principal to treat them as though the are second class citizens and are replaceable.Initial Complaint
02/16/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have over 20 emails sent to this incompetent companys privacy department. Their recruiters keep harassing me and reaching out. I have requested no contact and to delete my information completely from their system! Delete everything and they refuse.This is a harassment issue and invasion of privacy where people can access my contact details without my consentInitial Complaint
01/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
When I called to apply, several days in a row there was no answer. I drove to the address and went inside to try and apply and was given a sheet with a scan code at the same time the lady lied and said I gotta go to a meeting and tried to push me out. I immediately noticed the link she gave me when opening it up on my cellphone went to a messed up looking website and she gave me another site with my info to fill out. When leaving she immediately locked the doors during normal business but while I was headed out the door she was staring at me strangely as I got on the elevator. As I finally finished the application online it said denied so I turned around and went back to ask why. Well she was sitting at desk and looked at me through the clear glass doors and just pointed at phone to call which I did but oddly would not answer and I see her just walk away to the back of the office. Then she calls 5 people over like 2 of the building maintenance people and 3 other unidentified people so I call corporate and they so nothing on your profile looks wrong and your account looks good and says let me transfer you to the complaints department but the call goes to voice mail, giving me the run around.Initial Complaint
12/07/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
Applied for position at Kelly services. They had me fill out tons of paperwork, training and spending my own time and money for bogus jobs. They never intended to operate a fair And ethical standards practice towards humans. They had bogus people answering phones saying Kelly services don't exist. They had me assigned to bogus companies that I wasted gas and money trying to work It's extremely corrupt and unethical and there intentions are not to employ normal peopleCustomer response
12/08/2023
The company has resolved the issues and decided to pay for my expenses .
Initial Complaint
11/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I stand accused of some sort of issue dating back to the 2022-2023 school year at ************************************************** in ******** and again I stand accused of another incident that occurred at *********************** in ******** for the 2023-2024 school year. I was never contacted concerning the incident at CRHS and knew nothing about it. The incident at LFHS allegedly occurred on 11-30-2023 with no information about the incident. I have called Kelly Services at least 8 times and they have not responded. I have also been removed from those schools as a viable substitute with no reason whatsoever as to why I was removed. I am frustrated that they have not contacted me to discuss the issues. They simply erased me from their contact list. Help me please to resolve this matter.Initial Complaint
07/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I did a substitute job for **** ****** ********* ******* ******* ** **** ****** ** * ***** ** ** ***** *** ****. They use Kelly Services. I have not been paid. I have contacted the school and Kelly Services multiple times concerning this issue and 3 months later, it is not resolved.Customer response
08/08/2023
I received the email that this case has been closed. Please note that Kelly Services contacted me and I have finally been paid for my service in April 2023.
Thank you for your help. Hope you enjoy your day.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
16 total complaints in the last 3 years.
9 complaints closed in the last 12 months.