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Find a Location

ASG Security has 1 locations, listed below.

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    Business ProfileforASG Security

    Burglar Alarm Systems
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    9 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2022

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    20633 Amar Rd #1, Walnut, CA 91789-5047
    BBB File Opened:
    9/1/2022
    Years in Business:
    7
    Business Started:
    11/2/2016
    Business Started Locally:
    4/15/2021
    Business Incorporated:
    4/15/2021
    Accredited Since:
    9/1/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 202111610178 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Alarm Services LLC
    Business Management
    • Mr. Samuel Fife, CEO
    • Mr. Jordan Cordova, COO
    Contact Information

    Principal

    • Mr. Samuel Fife, CEO

    Customer Contact

    • Mr. Samuel Fife, CEO
    • Mr. Jordan Cordova, COO
    Additional Contact Information

    Email Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/04/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On May 13 2024, I signed an agreement with ************************ ASG SECURITY to install an alarm system thru electronic signature. On May 16 I went searching for a written contract. On the internet I found two contracts. One from ASG and one from Aqua Finance. I DID NOT SIGN THAT CONTRCT WITH AQUA FINANCE. In fact, I never heard of Aqua until May 16th. I called Aqua to cancel. When another ***** told me that only *********************** at ASG security could cancel. I WAS APPALLED. I sent notice to cancel to Aqua Finance and ASG within the cancelation time-limit. May 28, I had a conference call with Ms. ********* ASG Solutions and a representative from ADT where ************* verbally accepts my cancellation and would get back to me regarding removal of ASG equipment. They have not complied. (***, ASG c/s sent *********************** to my home to bring ASG's acceptance of my cancellation and remove ASG equipment. Instead, he came with deals to offer me. He went on and on pleading with me to accept a roof camera and lower price for the equipment. I repeatedly told him NO. *********************** began to get irritated, short and angry and I recognized the potential here for violence, so I told him to install the camera just to get him out of my house.I reported to *** and ask her to send him back to remove equipment and inform him that I want no further connection with ASG Security. When he called me and asked me what's going on. I told him I agreed to let him INSTALL THE OUTSIDE CAMERA JUST TO GET HIM OUT OF MY HOUSE!! He got very angry. and began calling me names. Then he began acting like a five-year-old spoiled brat. He yelled, "What am I going to do? I don't know to do. I'm not going to remove that equipment! I will be 82 years old and was recovering from hip replacement surgery when I met ASG Security. They lied to me and deceived me while I was physically and mentally compromised ask ASG to schedule a time to remove their equipment or explain. ***********************
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    Customer Reviews

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