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Find a Location

Shea Homes has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Shea Homes

      655 Brea Canyon Rd Walnut, CA 91789-3078

    Business ProfileforShea Homes

    Real Estate Development
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Headquarters
    655 Brea Canyon Rd, Walnut, CA 91789-3078
    Years in Business:
    18
    Business Started:
    8/29/2005
    Business Incorporated:
    2/4/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C2496601 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    BBB records show a license number of 01378646 for this business, issued by 12-Bureau of Real Estate

    These agencies may include:

    12-Bureau of Real Estate

    1651 Exposition Blvd

    North Sacramento CA 95815

    (877) 373-4542

    https://www2.dre.ca.gov/PublicASP/pplinfo.asp

    BBB records show a license number of 01705898 for this business, issued by 12-Bureau of Real Estate

    These agencies may include:

    12-Bureau of Real Estate

    1651 Exposition Blvd

    North Sacramento CA 95815

    (877) 373-4542

    https://www2.dre.ca.gov/PublicASP/pplinfo.asp

    Type of Entity:
    Corporation
    Alternate Business Name
    • Shea Homes Marketing Company
    Business Management
    • Peter O. Shea, Jr., CEO/President
    • Robert R. O'Dell, CFO
    • Customer Service
    Contact Information

    Principal

    • Customer Service

    Customer Contact

    • Peter O. Shea, Jr., CEO/President
    • Robert R. O'Dell, CFO
    • Customer Service
    Additional Contact Information

    Fax Numbers

    • (408) 367-2702
      Other Fax

    Phone Numbers

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We entered a contract with **** in the fall of 2023 for a new construction home. The house was complete, & our punch list walkthrough took place in April 2024. During the inspection, a large area of the driveway (roughly 5x5 ft) was discolored & stained, along with similar staining on the walkway. Additional areas of concern included chipping, cracks, and various construction material droppings. **** informed me that the staining was moisture and would clear up in the coming summer months. This was a lie. The staining was initially photographed in Feb. 2024. When I shared this image of the stain, they requested that I wait an additional 30 days so they could assess any changes. I felt comfortable with this approach because this issue was added to the pre-closing inspection punch list. **** sent their crews to track the stain periodically between Apr. and July 2024. No improvement was noted, & the stain remains. A supervisor met with the crew & acknowledged that the staining was not trapped moisture and that they would engage their subcontractor for replacement. I expressed that the entire driveway would need to be replaced, and patch repair would be unacceptable, especially for a new construction home. This issue was brought to their attention before closing, and they assured me they would fix it. However, they have offered a small fraction of the cost to correctly repair the driveway & believe that a patch would be acceptable despite acknowledging that the patch would not match the surrounding concrete. Unacceptable. Im so disappointed in Sheas failure to accept responsibility & replace the driveway correctly to ******* building standards. Im exploring representation options with the Veterans Affairs housing auth., since Im a disabled veteran and the home was purchased with the VA home loan. We continue to work with **** in good faith in hopes of an appropriate solution, but I suspect this will land in mitigation, **************************
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark S

    1 star

    02/06/2023

    I maintain a few vehicles for some elderly folks in a development called Trilogy in Bonney Lake. An employee at the sales department in Trilogy named Emily Lyons was responsible to pay me for detailing two of their company vehicles and after a dozen emails and phone calls she is still giving me the run around regarding payment. She is incredibly dismissive and unprofessional, i am completely dumbfounded at how she runs a team of people.

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