Business ProfileforLogo Genies

Dear Better Business Bureau,I am writing to officially register a complaint against Logo Genies regarding unjustified charges for services that were not delivered. The following outlines the specific charges and pertinent details:Contacts at Logo Genies and Website Link:Link to Logo Genies' website: ************************************************ Key Contacts:*************************** ***************************** ********************* ***************************** Charges Incurred:01/12/2023: $1,000 (All in One Website Package)01/13/2023: $999 (Extra Development)01/26/2023: $2,301 (Domain Registration)01/26/2023: $3,599 (Website Maintenance Services)01/30/2023: $4,100 (IOS Registration)02/06/2023: $3,800 (IRS Registration)02/15/2023: $780 (PCI Compliance)02/15/2023: $3,000 (Playstore Registration)02/16/2023: $2,300 (Playstore Registration)Refund Requested:I requested a full refund for the entire project due to services not being rendered, and the service provider ceased communication or failed to provide proof of completed services.Attached Supporting Documentation:Copy of invoice.Documentation confirming the requested refund communicated on 03/14/2023 and follow-up after the first refund request.The repeated and unjust charging for services not provided represents a clear violation of fair business practices. Despite the confirmation of a refund, the resolution has been unsatisfactory, resulting in financial inconvenience and undue stress. Moreover, numerous complaints have been filed with the Better Business Bureau.I respectfully request your immediate intervention and investigation into this matter to ensure a fair resolution, including the reimbursement of all incorrectly charged amounts and appropriate action against Logo Genies for their questionable billing practices.Please do not hesitate to inquire further for additional evidence to support my case file.I deeply appreciate your attention to this issue and eagerly anticipate a prompt and equitable resolution.