Reviews

They're terrible. Worst customer service ever. Refused to actually help me with my issue. Then stopped responding.

Shipping process is inadequate. Threatened to send me to collection’s because the book was not returned on return date, even though I extended my rental. Staff harassed me with multiple text messages a day regarding payment even when they pulled the payment from my account!! Horrible customer service! Unwilling to find resolution, just threatened to send to collections. Buyer beware, not a business you want to work with.

SCAM COMPANY! Better Business bureau I will be contacting you to discuss this company. How do you allow them to still operate? I (a 47 year old adult, not college student) unknowingly knew about the bad reviews this company had and rented a book for my son. I personally put the book in a box, sealed it and dropped it at the post office. I initially got a text from Kevin saying they received an empty box. I knew that was bull so I went online and found all the bad reviews /scams about this business. At the time I asked “Kevin” to call me but he never did. Then a few weeks later I received a text message from “Joe” AKA Salil Chopra who told me the same thing and he sent pictures of the box showing a small opening and claims the “book fell out” lol. It was a big textbook! So “Joe” did call me and I called him out on his lie but of course he didn’t like that so He cursed me out (so professional! ) Threatened collections and hung up. Obviously not a reputable business. Probably some guy in his basement. BEWARE.

Everytext.com is a scam and you will never get what you have rented.. They have no customer service, as you will leave a voicemail/ email and no one responds back. I don't understand how they continue in business.BUYER BEWARE!!!

I had not realized that I rented a book instead of bought one, so when I started getting nonstop phone calls today I was confused. As a graduate student, I have a lot of experience renting books, but, because my go to website "VitalSource.com" (which is amazing by the way) was out of this book, I had to go elsewhere. On my phone, I put in the book title and hit shopping on Google and this place Everytext.com LLC came up, so I figured I would try it because it was a low price for the book. There were no contracts, agreements, or warnings of rental fees, you just put in you card number and pay, and then the book comes a few weeks later. Anyway, fast forward, the semester ended in early July 2022, so when I did not check my college email for a few weeks, come to find out, they had been harassing me over sending the book back. I was confused, because I thought I had purchased it. Anyway, today while I am on break at work I answered the scam likely call because I am tired of it calling nonstop for the last 2 days. The person who answered was rude, could barely speak English, and called me delusional and a drug addict; he was asking for the book to be mailed back to who knows where and if not, for me to pay a $30 fee, and if I did neither, he said that I would be forced to pay $482.00 in collections ( which is illegal price gouging if you ask me; I have screenshots proving all this). Anyway, after going back and forth and emailing customer service directly to get away from this psychopath, I was finally able to pay the $30.00 fee, making my total over $55 for a 3-4 year old book that is sold for $35ish on Amazon, well I am the dummy and I will never use this company again. That employee and another who texted me two days prior were both extremely aggressive and unprofessional, I wish I could take them to court and I still may, because there was no rental agreement that I agreed to; he even admitted that. The reaction was absolutely insane; stay away from this bad company!

This company is not legit. Customers need to be aware and not use this company. I have had a terrible experience. They are aggressive and lack customer service. Please stay away from them.