![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforJH Portfolio Debt Equities LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I've tried contacting this business to settle a collection account with collection agency: jhpde finance services there is none to speak to how do they expect us to reach them...Initial Complaint
04/03/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am not liable for this debt with Citibank, N.A. and do have a contract with JHPDE FINANCE I, LLC. They did not provide me with the original application, the purchased agreement of the subject account with original creditor and a complete payment history accounting from the original creditor like I have asked.It is against Federal Law - that has civil and criminal penalties - to be reporting accounts that over 7 years on a consumer report in effort to make money from those purchased debts on a mass scale.Initial Complaint
01/10/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Trying to garnish my pay for some debt I supposedly oweInitial Complaint
03/15/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I paid this debt off with portfolio who said owned my Kay Jewlers account. I explained to portfolio I wish to purchase a home and need this off my collections. The representative assured me it would be removed from my credit report and reported to Credit bureau that the debt was paid. Meanwhile I have another collection agency Midland funding saying they own the account and the debt is still owed. I only had one Kay Jewlers account in which I've paid and have receipt from Portfolio. Please help.Initial Complaint
02/03/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I'm trying to get in contact so I can settle my debt with this company and I think it's fake they don't answer I left a voicemail and I don't think it's a real company and it's just causing problems to the consumer credit wiseInitial Complaint
11/02/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I am trying to get in contact with the business but they will not contact me back after weeks and weeks of calling them. No letters or notices have been filed or sent to me in order to take care of this outstanding debt. I have called and left voicemails asking for a call back so that I can take care and pay off the debt but no call back. They continue to report though to the credit agencies. This is a scam to bilk more money out of us and other collection agencies.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
6 total complaints in the last 3 years.
1 complaints closed in the last 12 months.