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Business Profile

Computer Repair

Overnight PC Repair

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:04/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** the owner came by my home, took my hard drive to partion it so I could run two difference programs on the same drive, ***** is a really nice guy this is about business only. He took theH D at the end of January 2024 and my soft ware to reinstall FCP 7 and ************** 11, I have waited for him to return it and re install my HD. I last talk to him a few times he tells me he was having issue with the migration, this was mid February, I call , no return call, I waited till end of February, still no call or my hard drive,I call no return call, I waited tii Mid March still he has not returned my HD or my soft ware or has he return my calls. Later March I finally get a hold of him, I simple tell him I have waited to long and simple put my hard drive back to the original state and return my soft ware, he tells me ok, it should not take me long at all to do this, this was on a Friday March, thinking he had done the work and bring it to my home as he took it out here back and put it back, into Mac Pro desk Top computer, no show, call once more still has not return my call call his private number he gave me left messages, call the shop left messages, nothing no return calls still has my property. Its April still nothing call him twice to day nothing. I want my property back now, I asked other techs if it should take tis long they re a sure me it would not. Can you get this guy to return my property please.

Overnight PC Repair is NOT a BBB Accredited Business.

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