Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hot Tub Dealers

Spa Brokers, Inc.

Headquarters

Reviews

This profile includes reviews for Spa Brokers, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Spa Brokers, Inc. has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromBoris F

      Date: 09/20/2023

      1 star

      Boris F

      Date: 09/20/2023

      ****************** is dishonest and is obviously trained to sell you a new hot tub. Business refused to issue a refund for a cover I bought. A part I ordered simply didn't fit, then the sevice guy stole it. I strongly wouldn't recommend, there are much better hot tub stores in town.

      Spa Brokers, Inc.

      Date: 09/22/2023

      This customer purchased a cover on 12/6/22 was scheduled delivery on 1/20/23 - he declined delivery after the spa was serviced and it was determined that his spa had potential freeze damage - unfortunately this is a special order cover and could not be returned  - he disputed charges on his credit card for the cover but he lost. We delivered cover to his residence on 9/7/23. He has the cover and is not telling the truth - saying we stole parts from him is simply untrue - We tried to work with him as soon as he refused delivery the first time but went straight too refuting the credit card charges - very rude and unpleasant to my staff from the start   

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.