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Find a Location

XPO Logistics DEN LMH has 1 locations, listed below.

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    Business ProfileforXPO Logistics DEN LMH

    Logistics

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3150 Pagosa Street, Aurora, CO 80011
    BBB File Opened:
    1/14/2021
    Business Management
    • Mr. Owner Manager
    Contact Information

    Principal

    • Mr. Owner Manager

    Customer Contact

    • Mr. Owner Manager

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    XPO is attempting to collect on a shipment that we didn't setup. The shipment pro# is 681-242100, and the invoice number is 681-242100. The total amount of the invoice is $10,013.71.There are 2 problems with this: 1) we didn't set this shipment up. We did sign the Bill of Lading, but we did not set the shipment up. It was a broker that we use named Echo Logistics. XPO is attempting to collect from the wrong company. We do not have an account with XPO, and we do not ship with XPO. 2) The rate is a gouging rate. The regional person from XPO called and explained that it was a published rate and that negotiated rates are given to customers with accounts, which we don't have. I explained that we don't have an account and that we didn't set this up, but she refused to listen. I also explained that the rate is a gouging rate, and she, again, refused to listen.

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrew S

    1 star

    08/25/2023

    Do not use this shipper. Im about ready to cancel my ****** membership because of them, and have them come back to pick up the 600 lb package they left in the mud, on the side of the road near my 800 driveway. Driver was supposed to call when en route. He did not. He also didnt walk down the drive to get help backing his truck down the drive. He just left a $6000 whole-house backup generator sitting on the side of the road in the mud. Called XPO; we dont work on weekends. So I have no way of getting this to my house and get to wait for it to be stolen. This company *****.

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