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Find a Location

Auto Mart USA LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Auto Mart USA LLC

      835 S Havana St Aurora, CO 80012-3015

      BBB Accredited Business
    • Auto Mart USA LLC

      9895 Twenty Mile Rd Parker, CO 80134-4259

      BBB Accredited Business

    Business ProfileforAuto Mart USA LLC

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/24/2014

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Auto Mart USA offers used car sales, auto finance options, car locator services, auto repair and access to vehicle parts and accessories.

    Products & Services

    Used Vehicle Dealership Salesm Financing, and Services

    Business Details

    This is a multi-location business.

    Find a Location

    Auto Mart USA LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Auto Mart USA LLC

        835 S Havana St Aurora, CO 80012-3015

        BBB Accredited Business
      • Auto Mart USA LLC

        9895 Twenty Mile Rd Parker, CO 80134-4259

        BBB Accredited Business
      Location of This Business
      835 S Havana St, Aurora, CO 80012-3015
      BBB File Opened:
      10/19/2006
      Years in Business:
      20
      Business Started:
      6/30/2004
      Business Incorporated:
      6/30/2004
      Accredited Since:
      9/24/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Auto Mart Mitsubishi
      • Auto Mart
      • Auto Mart USA
      Hours of Operation

      Primary

      M:
      9:00 AM - 8:00 PM
      T:
      9:00 AM - 8:00 PM
      W:
      9:00 AM - 8:00 PM
      Th:
      9:00 AM - 8:00 PM
      F:
      9:00 AM - 8:00 PM
      Sa:
      9:00 AM - 8:00 PM
      Su:
      Closed
      Business Management
      • Mr. Samer Abssi, Chief Executive Officer
      • Mr. Daniel Ramirez, Manager
      Contact Information

      Principal

      • Mr. Samer Abssi, Chief Executive Officer

      Customer Contact

      • Mr. Daniel Ramirez, Manager
      Additional Contact Information

      Fax Numbers

      • (303) 438-4001
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alan C

      1 star

      06/22/2023

      I purchased my 2019 Chevrolet Silverado on May 6, 2023 from the ****** location. Not even a few days later, 8MAY23 I brought the truck to a local dealer in **************** due to front end suspension handling going over bumps and rear suspension making loud boom after going over bumps. Which I spent $200 dollars on a diagnosis at ********************* Chevrolet South. I eventually brought the truck back up to Auto Mart services the same week on May 11, they fixed the rear suspension that had a bolt in the wrong location, and said that there were no issues with the front suspension. Two weeks later I brought the truck back up to their service department with same issues of loud boom in the rear going over bumps and front suspension making noises and feeling of loose handling going over bumps on the front end. They once again stated that there were no issues with the front. Yesterday on 21JUN23 at 530 a.m. on my drive to work going down a residential street, with a posted speed of 35, the trucks front passenger upper and lower control arms and axle both broke, leaving the truck skidding to a stop and sitting on the rim in the middle of the rode. I am now sitting with 10k worth of repairs to a truck that I've owned for 6 weeks, and have driven approximately 2k miles on. The repair shop noted that there is no way a suspension check does not notice there is something wrong and that this type of mechanical failure should have been caught if proper diagnosis was conducted. I am fortunate that this happened going 35 and not 75 down a highway with my family in the vehicle. Something needs to be done by the dealership to make this right. I no longer feel safe in this vehicle, if fixed even by myself or especially with my family. I am a soldier stationed at ***************** and having a reliable vehicle is crucial and now I have a vehicle that requires 10k worth of repairs for something I had no fault in causing.

      Local BBB

      BBB Great West + Pacific

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