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Business Profile

Cabinet Refinishing

Miracle Method Surface Refinishing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cabinet Refinishing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:01/09/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired Miracle Method to resurface of bathtub. Since then they have to perform repairs twice, this is the third time a repair is needed with this one the second in same general area as the last one. This leads us to think that one or all these items are part of the cause, actual labor, product, or application to the type of surface being resurfaced. Also on the ************ the water began to run off the back ledge to the floor and we were told that was normal, but it it didnt do prior to the original resurface or even after the original resurface. It only started once after ************ on the back area of the tub.We have enclosed multiple photos from each round of damage to show the pattern.We would greatly appreciate a proper repair on the entire tub.

    Business Response

    Date: 01/10/2023

    **************, we are sorry to hear you are not happy with the work that was performed on your bathtub. We will reach out to you today and attempt to resolve the issue. Please feel free to call and ask to speak to a manager at any time. Thanks. -Miracle Method Team. ************

Miracle Method Surface Refinishing is NOT a BBB Accredited Business.

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