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Business Profile

Car Buying

NAC Data Services LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/03/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have made 4 phone calls and 8 emails regarding the following unauthorized charges to my bank account August 22nd: .99 cents - which is the 'testing' to see if your firm could charge my account or if it rejectedAugust 25th - $24.95 Sep 19th - $24.95 I DID NOT order this service and want a complete refund. I have been patiently calling and waiting to see a credit for $50.29 to be returned to my account. Secondly that I will not longer be charged. I received confirmation of cancelation Refund ID is **************** on Sept 30th. Promised a full refund in 5-7 business days to my bank account. As of this filed complaint of Oct 18th no refund has been issued nor are any of my follow up emails (8) been responded to from this company thus why I am reaching out to BBB. Thank you for your help as I am on fixed income and every dollar matters.

NAC Data Services LLC is NOT a BBB Accredited Business.

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