ComplaintsforColorado Technical University

• Initial Complaint

  08/08/2022

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I was admitted to CTU on 04/04/2017 and chose the course Computer Information System and did many subjects and get good marks as some in A or in many C or C+ and in some D or is not much but in some F. And all instructors like me and said I am a good student. In the note, they wrote about me that I am good and sent it to **** but in some subjects which are Introductions of Programming or Introductions to Ethics I failed and that subject instructor reported to **** that I copied those subjects because Turnitin showed some websites. But I said that it was wrong because other instructors also saw this but they never said this and give marks but that instructor reported to **** that I copied other students' work.But nobody knows that CTU was a fraud University where students sold their homework online and made money and their instructors also sell homework on some websites and made money and said to other students that they copied other students' work and reported to **** and **** said to student that now you want to go out from CTU because you violated CTU policy. But they don't know I have proof that CTU students or their instructors made money online by selling CTU homework online because in past I was a CTU student and on some websites, I went and I saw those students' or instructors' names in some private website which are in my classes.And CTU **** said to me that I violated CTU policy and they have taken me out from CTU after appealing from CTU members CTU said that we can't take you back. So I said all US Peoples to not join CTU CTU is a fraud University that makes money from FAFSA and takes you out from their University without graduating and than you want to give FAFSA money back to FAFSA which CTU takes from FAFSA.

  Customer response

  08/25/2022

   
  Complaint: 17681143
  
  I am rejecting this response because: I didn't receive any respond from or message from CTU.
  
  Sincerely,
  
  ***********************

  

  Business response

  08/26/2022

  CTU sent an email to *********************** at ******************* on August 25, 2022.  The email was sent from *************************.  

  Customer response

  09/02/2022

  ******** style="color: black; font-size: 10pt; font-family: Arial, sans-serif;"> 

  ******** style="color: black; font-size: 10pt; font-family: Arial, sans-serif;">Dear Sir/Madam,

  ******** style="color: black; font-size: 10pt; font-family: Arial, sans-serif;"> 

  ******** style="color: black; font-size: 10pt; font-family: Arial, sans-serif;">I want to re-open this complaint because I want to give more information to BBB that this Company is really fraud or scammer etc and the proof is this that I sent many emails to this company about the complaint but this company that person didn't reply me because she knows that now BBB file is closed so she is not replying back to me. So I request BBB to re-open my complaint.

  ******** style="color: black; font-size: 10pt; font-family: Arial, sans-serif;"> 

  ******** style="color: black; font-size: 10pt; font-family: Arial, sans-serif;">Thank You,

  ******** style="color: black; font-size: 10pt; font-family: Arial, sans-serif;"> 

  ******** style="color: black; font-size: 10pt; font-family: Arial, sans-serif;">**********

  

  Business response

  09/02/2022

  *********************** has been advised that due to continued threats of legal action (including a legal action brought by ******* that was dismissed by the court), all communications need to be directed to attorney ********************* at ********************.  ******* has been advised by Attorney **** that the University has no further response to the repetitive allegations and that the University stands by its prior actions. 

• Initial Complaint

  07/13/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Ok I started CTU may 24th 2022 and I ended up having a unusual enrollment situation well I have did everything I'm supposed to do for them to prove it wasn't intentional well I had to write statements and come up with documentation that wasn't no problem until they have made me do it numerous times well for last few weeks is all they have been demanding and supposedly only thing that was left needing was a grade report from post university well I had did everything and couldn't get anything from post well finally today I got the grade report and sent it to ctu excited about this situation after 3 months was finally solved just to hear again when I called to find out my statues on my financial aid being approved that ctu financial aid wasn't one again satisfied they wanted these statements done again for the fifth time now it's really got me upset because now I feel they don't want me to get my financial assistance approved because everything was fine with everything else except grade report from post until I received it then it was something else it's really making me a nervous wreck I don't know what to do anymore this game has gotten old!

  

  Business response

  07/27/2022

  Please refer to the attached response.

• Initial Complaint

  07/08/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I was in a class called FINC615 that ended on 27 June 2022. During the class I would submitted my unit 4 individual project. The assignment called for an excel spreadsheet to be filled out and submitted. I completed the excel spreadsheet and turned it in. I then messaged the instructor to which her response was thank you *******. This was the second to last assignment, it was a week before the class ended. I received a 0, no points for the assignment. Which caused me to score an overall 65% for the class and fail. I messaged by instructor when the class was ending and received no response. I contacted my advisor, *****************************, and told her my situation. I was told a review was being done and was told to wait for it to finish. A week went by and then I was told no changes would be to my grade. The instructor could have asked me to correct the assignment before the class ended. No communication from the instructor or advisor was made to help me, the student. I feel this is wrong no only morally but legally. A class I paid for, I turned in an assignment and it wasnt even given graded. The assignment should be fixed/graded.

  

  Business response

  07/14/2022

  Please refer to the attached response.

• Initial Complaint

  07/01/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I was also lied to about transferring credits, I tried to switch school twice now but I can't transfer any credits and I have done alot of classes, this is my second year at ctu also I keep finding things kit right with my finicial stuff. like they charged me the full tuition amount and the tech fees after I withdrew. and now they're keeping 200 from each stipid supposed to apply to my balance from withdrawaling but soon it will be 400 and hasn't applied it to what I owe. they avoid me at finicial **** and didn't sound like they knew what they were talking about

  

  Business response

  07/14/2022

  Please refer to the attached response.

• Initial Complaint

  06/01/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I was dismissed from CTU because I attended the president of the university on My emails I sent to financial aid. They owe me ****** they took my fasfa money and never gave me my last stipend

  

  Business response

  06/07/2022

  Please refer to the attached response.

• Initial Complaint

  04/11/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I started with the school thinking it was gonna be a better investment to myself, but actually it turned out be bogus. I apply with financial and loan and still had a balance left. So after I have paid my balance out in full they still wont release me my transcript each student account person has a different response when it came to sending my transcript to another school. Like if youre customers has paid off any past due balance they should get the assets they need with no hassle period. This is a school that I done seen that it worse one ever. Im on hold with my current school but they wont release what Im in of! ????????

  

  Business response

  04/18/2022

  Please refer to the attached response.

• Initial Complaint

  12/03/2021

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  I feel I'm being scammed or somehow depleted of my government finicial aid.. I've been enrolled as*ing for help I *eep getting put off to later times they gotten over **** dollars while I've received none .. promised help with getting a laptop now I'm being told I should have bought one when I get my disbursements ? How when the school is getting it all ? Im being told here last day now that it'll be before Christmas but I'll finally receive 600 .. *nowing I've been as*ing almost begging for help ... I need housing help finicial help and It feels scary and useless now I hope it's just a bad dream honestly I've quit my job thin*ing I was bettering myself and now I won't have a place to live before long but I'm glad the school got the **** they needed first... I really want some help and don't *now where to turn Than* you Cody * Dec 3rd 2021

  

  Business response

  12/07/2021

  Please refer to the attached response.

• Initial Complaint

  11/29/2021

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  As a disabled veteran I wanted to attend for my masters. When things being to get difficult, death of family members during the pandemic, I requested from *********************** to withdraw me from classes and I take at a larer date. I recently found the classes were not withdraw as agreed but instead I was charged and the account sent to collections. After talking to ****** the student that referred me to the school, I learned they did him the same way with his Army tuition assistance. I find it unfair that this college is charging military veterans/soldiers for classes they request to be removed from to pocket the money and leave the solider liable for the debt.

  

  Business response

  12/02/2021

  Please refer to the attached response.

  Customer response

  12/05/2021

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that the zeroing of the balance and removal from collections is satisfactory to me.
  
  Sincerely,
  
  *******************************

• Initial Complaint

  11/24/2021

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  I recently Re-enrolled at CTU Online and I could not afford the initial out of pocket cost of $269 so I informed them of my situation, offered to move start date and was was advised to fast-track my courses by taking an exam and it would lower my overall tuition. I worked very hard and stayed focused, I followed their instructions and passed as many as possible. They failed to mention that passing the exams would not only lower my tuition, but my aide eligibility as well! Now instead of a $269 out of pocket due there is a $1,441 out of pocket charge! I specifically asked how to LOWER my initial OUT OF POCKET cost for school and was told to take the exams. For each exam passed, another would replace it, therefore I would need fast track multiple courses until I was within the award year. Only by removing courses from my current year would I be able to lower my initial out of pocket cost. Now that I have done that, my credit load is too small for me to eligible for the same amount of aide. Which in turn INCREASED my OUT OF POCKET. Why was this possibility never mentioned until now that it is too late? I cannot unpass my exams nor can I afford that much as I am homeless. I am trying to become successful and be sustainable. This situation has caused extreme stress and there seems to be no resolution. I am not even being offered any form of "gift" aide. My appeal has been under review for over a month. I fear the only resort is to attempt for my credits to be transferred or just cut my losses and enroll in a more trustworthy University.

  

  Business response

  12/01/2021

  Please refer to the attached response.

• Initial Complaint

  11/02/2021

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  January 2015-December 2017 monies involved is over $16000 After withdrawing from the school I was still being charged $1000s of dollars and then they were trying to bribe me to come back if i would finish my degree program. I just want everything cleared so I can get my degree from ************** University

  

  Business response

  11/12/2021

  Please refer to the attached response.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩