26 Customer Reviews
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Review from Gene E
1 star05/27/2024
I was not impressed. There were factors to where the implants could be placed where they needed to be and instead of discussing it with me they went ahead with the procedure. My guess is so they wouldnt lose out on money. I will be seeking legal advice as to whether to file a lawsuit.
Renew Anchored Dentures Response
05/31/2024
I have reviewed your chart notes and see you had a free one hour consultation regarding the treatment we offer, a three hour Comprehensive Exam where we gather all the information we need prior to your surgery day. I also see you signed your Treatment Plan, along with the doctor and all of your consent forms for the day of surgery, so I am unsure where the miss is? You are more than welcome to call me at ***************************. Thank you.Review from Brenda B
1 star05/02/2024
I am a current patient, and I am having a hard time getting my insurance (MetLife) paperwork properly filled out. I have contacted ***************** of your corporate office numerous times and to no avail. This has been going on since May 2023, they are asking for 5 things on the explanation of benefits, 1. Name of treating dentist 2. Tax identification number, 3. Eff. date of tax id number 4. Legal name of tax id number 5. date of service. Every time Mr. **** provides them the information, they say that the tax id does not match the name of the treating dentist, on the form Mr. **** filled out and submitted to them on my behalf. Does Renew not share the correct information with their employees to fill out the insurance forms, are they hiding something? I would like to get reimbursed for a portion of the fees; I have paid. Please know that I am not complaining about the dentist. The dentist office is wonderful, and I am in my final stages and am just needing a little assistance in getting the necessary information sent over to *************************Renew Anchored Dentures Response
05/06/2024
Thank you for bringing this to my attention. Renew is not an "in network provider" like a lot of dental practices; we are a fee for service practice. This means we do not submit to insurance companies. The service we provide is elective by the patient, like plastic surgery. **** is an Office Manager and obviously has gone above and beyond by submitting this to your insurance on your behalf. I will reach out to **** to see if there's anything else we can do to help you since the process was started. I will be in contact from the corporate office soon. Thank you.Review from Craig R
1 star03/30/2024
Im totally upset at Renew they just up and left without any notice after taking $23,000 from me. I asked if the new dental office would honor the lifetime guarantee and they said no. I feel cheated because that was one of the factors that I chose renew. I feel that they owe me some money back if the other dentist office is not going to honor the warranty.Renew Anchored Dentures Response
04/01/2024
Hi there, I am sorry for the confusion, but you must have been misinformed by the person you spoke with. ********************************************* and ProHealth excepted your case and is responsible for all patient care. They must honor the Life Time Guarantee. You can call ******** at ************ to schedule your appointments. We're so sorry for the inconvenience this has caused you. Thank you.Review from Dennis R
1 star03/09/2024
Closed the office in Long Island City without any notice I called the corporate office and was referred to ****************** called them and they never got back to me I have no teeth in my mouth only temporary teeth. No help I guess my next step is to take legal actionRenew Anchored Dentures Response
03/11/2024
I am so sorry you call was not returned. I will call you with a number to schedule your next appointment. Sorry for any inconvenience this has caused you, and thank you for bringing this to our attention.Review from Tim T
1 star01/09/2024
I really believe if all the unsatisfied people, that were not happy would came to gather and file a Class Action lawsuit. This would stop, or they would go out of Business.Renew Anchored Dentures Response
01/10/2024
Hi there. I would love to be able to help you, but do not see you are a patient. Thank you.Review from Mary J
1 star09/20/2023
Less than one star! Waste of money. Was not impressed with the work.Renew Anchored Dentures Response
09/25/2023
I am sorry to hear you are dissatisfied with your treatment. Our goal is to make sure you are happy with your smile and you are functioning properly. I will call you today to get to the bottom of this, so we can make things right for you. Thank you.Review from Lonny M
5 stars06/20/2023
Thank you to Renew! Even though I have had a medical set back moving forward with surgery, I was impressed with the entire team. *****, the sales consultant was very thoughtful and kind. Thank you again!***********************Renew Anchored Dentures Response
06/21/2023
Thank you for your kind words about our team in ****************! We are happy to be able to work with patients like you and will always be here when you need **! Thank you again for your review and feedback, it is much appreciated!Review from James Ray K
5 stars06/08/2023
I have been dealing with teeth issues for awhile, saw a commercial on Tv about Renew Snap Technology, was very interested. Went to the ***** location and met with ******, she instantly put me at ease, made me feel like part of the family, staff is awesome, would definitely recommend this place. Thank you ****** for giving me my smile back.Renew Anchored Dentures Response
06/12/2023
Hi *****! Thank you so much for your five star review. We are happy we were able to give you your smile back. Please let us know if you need anything at all in the future.Review from Pablito D
5 stars06/08/2023
My experience in the clinic was outstanding, the crew are excellent in every way. Now Ive been longing for this beautiful smile I have now since my process is nearly done. I would like to thank ***, *************** Dr. ****** ******** **** and ****** for their unconditional support. Thank you all very much.Renew Anchored Dentures Response
06/12/2023
Thank you for your positive review and the shout-outs!! I know the team does such a great job caring for their patients, and it is always wonderful to hear. We are so pleased to hear you are happy with your experience and beautiful smile. Please don't hesitate to reach out to us whenever you need to; we are always here to help you!Review from Robert L
5 stars06/08/2023
My name is ****** and when I went into renew anchored dentures my experiences was amazing they got me fast approval, the staff is very friendly, and the actual surgery went very well I had 19 teeth pulled at once in my recovery was amazing because of their experience and their confidence that everything they told me would be okay. My experience has been life-changing and a blessing that I ever walked into their officeRenew Anchored Dentures Response
06/12/2023
Thank you for a wonderful review!! We are so happy your new smile has changed your life in a such a positive way. We are blessed to have patients like you as well. Please know we are always here to help you with any future adjustments or questions/concerns.
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