Business ProfileforFountain Valley Mechanical

Fountain Valley Mechanical bid a job to replace a boiler and remove and replace radiant tubing. Experienced problems with installation of new tubing and after job completed was not getting sufficient heat as before. Contacted owner, *****************. He came out and replaced a pump. Still had problems so I contacted him again. He told me the system was properly installed and if he came out there would be a charge. This was installed in 8/2017. I contacted another company. They came out and could not find problem. Continued to contact other companies each winter and still could not find problem because none of them went into the crawl space and inspect the tubing, only the boiler area. Every winter the area was very cold and I had to use space heaters. About two weeks ago when another person was contacted he went up into the crawl space where the tubing was installed and located the problem. I also discovered that the tubing was failing (cracking). It was only then that I learned the tubing was not properly installed and the tubing was failing. Because it was incorrectly installed I am unable to get the area to heat properly. I contacted ************ by hand delivering a letter to him on 10/19/23. He came out today, 10/31/23 did not look at the tubing area or the cracking material. Said he would not do anything. He told me that this conversation was recorded. He was paid to install radiant tubing correctly. The tubing he used has a life expectancy of at least ***** years if properly installed. Need this to be taken out and properly installed.