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Business Profile

Landscape Contractors

Jasons Landscaping Plus

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/02/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid this company $5,100.00 to replace several sections of my fence. One of the post they installed cut through the sprinkler line. I was unaware of the damage until about a month later. At this time I contacted Rainbow Sprinkler to find and repair the problem. Attached is the cost of the repair which I have already paid. When I contacted *********************** the owner of the company for reimbursement I reieved a text basically saying he would not repay me. Copy of texts attached. He was suppose to contact me after the 2 texts were sent to see if we could reach some type agreement. 2 weeks have passed and have not heard from him. Also he replaced my gate and it was not properly done and have been waiting 3 months for him to fix it. I have contacted him numerous times at this issue and keep getting excuses why he hasn't fixed it. I am willing to take some cash payment and have him bury the sprinkler line,I also had to have some of the sprinkler heads moved because the fence blocked them. I am not asking any reimbursement that cost. The total **** was $1,550.00. Thank you,***************************

Jasons Landscaping Plus is NOT a BBB Accredited Business.

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