Business ProfileforColorado Eye Institute

Made an appointment to get a new pair of glasses because I scratched my last pair. When I arrived they told me the total cost for the visit was $160, which I paid. Then they told me that they could not make or repair glasses. They wanted me to schedule a 2nd appointment for more tests. When I asked how I was supposed to get new glasses they told me to go to one of the large chains in the area. About two weeks later they sent me an invoice for additional money. When I called to tell them I paid in full at the appointment they told me the receptionist made a mistake and they didnt charge me for all of the tests. I asked for a detailed bill that included all charges. The charges totaled $547.01 for the visit. I do not have eye insurance so they reduced the amount to $230. When I asked for the resukts of my tests so that I wouldnt need to pay for a 2nd eye test they told me there was an additional charge for that. In decades of wearing glasses i have never heard of an optometrist who didnt make or repair glasses. They should have told me that when i made the appointment and told them i needed new glasses. I have never paid more than $150 for an eye exam including extra testing so even with their discount their prices were outrageous. With a second appointment the total cost could have easily been over $1,000 and i would have to pay a second time for an eye test at another company to get a pair of glasses. This company is serving a low income area so their pricing and business practices are egregious. I paid $150 for a full eye exam at another company and that was sufficient to get me a new eyeglass subscription and to order a new pair. Note that at that price it included everything except the cost of the glasses. The equipment used by Eye Institute of Colorado looked very old so I dont understand how they can justify their outrageous prices. When I called to complain the only response I received was that they only worked there and couldnt help me.