Business ProfileforLeo's Sewer & Drain Service, Inc.

***************** came under my home warranty to fix an indoor plumbing issue. They had to take out my dishwasher to fix a main pipe under the house. The came on Thursday and left Thursday evening. Sunday evening my dishwasher fell out from under my cabinet onto my kitchen floor. I called the **** tech. that left me his card. He said it was his partner that must not known what he was doing. I feel the contractor should have checked the assistants work before leaving. He did not. The tech. never showed up and it was 8:00 pm. I called him he said hed come Tuesday, and again he was a no show. My dishwasher is moving when we walk by just barely balanced. Wednesday I called and texted the contractor twice no answer. I called **** main number I got *** and his family. Who told me Id have to put another work order in or they would not come out and put my dishwasher back in my counter. Their shotty work and they wont fix it! I immediately called Home Serve. The lady took a report tried to call **** several times but they would not answer, and would not allow the call to go to voicemail so the Home Serve rep could leave a message. She told me she would put the work order in but was pretty sure home serve would cancel it because it wasnt a covered issue. So its Friday of the next week and my dishwasher is dangerously balanced in the cabinet. I told **** on the phone that I was elderly and injured, and had a TBI with balance issues, Im in a boot due to a fall and Achilles tendon tear, with a severely sprained hand. **** did not care got very defensive when I told him I could get injured catching the dishwasher again, and that I had small grandkids that come over and the dishwasher could really hurt them also if they bump into it and it falls out. **** continued to quote policy and still has not called it Friday, 9 days since they worked on my pipes. Home serve is now fighting with **** Plumbing to fix the damage they caused.