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JKS 1111

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for JKS 1111's headquarters and its corporate-owned locations. To view all corporate locations, see

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JKS 1111 has 2 locations, listed below.

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    • JKS 1111

      4356 Montebello Dr, PO Box 25368 Colorado Springs, CO 80936

    • JKS 1111

      5655 Saddle Rock Rd Colo Spgs, CO 80918

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/23/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      So sept 23 2023 I sent $55.50 cash app for a love tarot reading it was 50now as she calls it an I paid for it for the half off of $111.00 reading which she was to email an set up. If you tried to do the 50now on her page where she sells the product it was making you pay the full price then she tries to say oh I can't give money back I will just give double cause I also paid for the entire tarot class an I said do I get my half back she said NO !! She sent the ONE tarot class but was to send over two classes because of the half price off but I paid full price so she said when your done I will send over the astrology class been emailed about it an ever since she sent the tarot class she never responded so that is also another complaint she tells people about this half off can't do it on her page an if you do cash app then of course cash app doesn't deal with third party. They said request the money back cause u didn't get the reading so I did a she Denys it. Which she is so unorganized I never met a reader so late on things. I NEVER ONCE made bad remarks made it very respectable. Last few months I tried to comment she made it like she couldn't see the comments after I posted an said can anyone she my comments I can't an she wiped it off !! So all I want is my money back a she can keep her astrology class the tarot was on nothing interesting for me was already known a nothing new to me. It was a waste of money for the classes but I do WANT my $55.50 BACK have never received no reading she does not respond to emails an this is not a way to do a tarot business if you can't fulfill what you received then return back! At this point It's a year an I am HIGHLY ****** a this is no way to do business! all I want is the $55.50 am call it a day thank you

    • Initial Complaint

      Date:05/22/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a tarot deck from jks1111.com over a year ago. Have tried reaching out multiple times through her ******* where she promotes her shop and havent received any feedback or explanation. I paid ****** for a deck that I still to this day havent received.

    • Initial Complaint

      Date:06/09/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a deck of cards from her on January 21st 2022. I paid $99. Never received it! Its been over 4 months. I tried contacting her through email several times with no response.

    • Initial Complaint

      Date:05/24/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchase items over $404 from seller since 5/2021 and to this day I have nothing but promises but NO resolution. At this point I just want my money back.

    JKS 1111 is NOT a BBB Accredited Business.

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