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Business Profile

Auto Repairs

G Miles Automotive Repair Services / DBA: Miles Mobile Car Doctor

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/21/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contracted with ************** miles doing business as mobile car doctor to repair my car. He provided me with a written estimate and I paid him $50 to do the initial evaluation of the situation and then he gave me an estimate of a $537 to make the necessary repairs I paid him cash of $500 and that two days later I am filed the information with ******************************* who agreed to pay Mr. ********************** the full amount. They sent him a check for the $537 which he admits he received and has cashed and our agreement was that he would then refund me the $500 in cash that I paid him Yet he has not done that and he has yet to complete any of the work that he promised on the car using the excuse that the weather is too cold and time also that parts *** back order but then he sent me a text message saying that the parts were ordered and they would be in within the week. However, now he is going back to saying not all the parts for received and he has yet to fix my car and get it running , I gave Mr. ********************** the key to the car so he could work on it if I was not home and had gotten a ride to my employer and I have been asking ************** for the return of the King and for the return of the $500 in cash that I gave him Both of which request have a gun unanswered hes refusing to return the key which is my personal property and the only key I have to the car and he continues to use the excuse of inclement weather. However, the weather has been in the 50s for the past two days and a , he could be working on the car but he refuses to

G Miles Automotive Repair Services / DBA: Miles Mobile Car Doctor is NOT a BBB Accredited Business.

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