Business ProfileforGuild Education Inc

As part of my jobs benefits they offer paid tuition as one of their benefits thru Guild Education, I Decided to take advantage of my benefit back in August of last year, I reached out to GUILD to make sure the major that I was choosing was elegible for funding, thats when the problems began. I contacted them asking them if my major was elegible, I would get disconnected or not answered at all, I would look into the requirements online and they were not available there either. Once finally told me that my major was not elegible, that same day I submitted the request to change my major, my major change confirmation was completed on 9/15 the same day I got confirmation I reached out to guild and one of his reps told me there was nothing I had to do that it already was on the system. Fast forward to November, I receive an email from collections stating that I owed $2246 Turns out I was not even on the guild program for **************** yet, and guild was saying I was not elegible, I have been reaching out to them for this issue since 11/30 submitting all the documentes they needed from me to verify I was elegible, they have confirmed I was already elegible several times by email til this day I am not able to register even though I am meeting all the requirements. Last time I spoke to them was 3/6 because the registrar at ***** told me to wait to see if the funds were paid but its been over a month and they have not made the payment of $2246 for my tuition, **************** also confirmed to me when I spoke to them that Guild did not reach out to them previously and their only communication was on February. I need assistance getting a resolution and getting my school paid as promised as Im meeting all the requirements