ComplaintsforZ2 Comics
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Complaint Details
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Initial Complaint
12/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I pre-ordered and paid for a Weird Al comic book that was to be shipped in November. It is not mid-December. The item was not received, nor have they responded to calls or emails.Initial Complaint
12/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased The Illustrated Al on September 11, 2022 for $99.99 and was to ship in November. Then they changed date to Dec. 5th. Nothing sent and no response from company. Attachments show the last e-mail they sent. Bought for a anniversary gift to give Sept. 24th. Now it doesn't even look like available for Christmas.Initial Complaint
11/01/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hello I ordered and paid in full for a special box containing items from the band Pantera for my sister . It was due out in Sept I needed the gift for a occasion in October .. it is now Nov. I have emailed 9 times asking for a refund and only get automated responses saying that they have a messed up system. I just want my ****** back on my card please and thank you .Initial Complaint
10/29/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a book "********************************* Heartstrings" in July 2022. Kept getting emails that the delivery was being pushed back. Two weeks ago I got an email that the book was back in stock and would be shipping that week and I would get an email with tracking information. A week past and no email was sent. I emailed their help line and it has been 5 days an no one has returned my email. My order number is #*****. Looking at feedback on fan websites, it seems this is a common business practice for this company. I just want my book or my money back.Initial Complaint
10/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On February 2, 2022, I preordered an item from this company. I requested a cancellation and refund on August 16, 2022, by email. They quickly responded and told me it would be **** business days for the refund to show in my account. The order was quickly canceled, with confirmation. However, I did not receive a refund. I contacted the company again on multiple dates, the last being today, October 25, 2022. There has been one time they asked for my PayPal information, yet after sharing this information with them, I still did not receive a refund.Initial Complaint
06/22/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order on June 4, 2021 for a deluxe comic book set from Z2 Comics. The original release date was November 2021. The order never shipped, and the company stated that due to printing delays, the release date had moved to May 2022. Which was fine and we understood, so we continued to wait for the release. It is currently June 2022, almost July, and we have received no further communication about this order. We were charged the day the order was placed, so it has been a year with our money being taken, but no product being received. We have reached out via email and direct message on social media multiple times, and we have received no response back from the company. Upon reviewing comments on social media, it appears this exact situation has happened to numerous customers. Orders placed. Money taken. Product never received. When customers cancel orders, refunds are never received. This company is engaged in fraudulent business behavior.Initial Complaint
12/21/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Hello, I am writing because in June 2021 I purchased a pre order for Z2 Comics for the Flatblush Zombie comic book. I was told I'd be given updates in September for a shipping date. This did not happen. The date was later updated to October for Z2 to let us know when the comic would ship. As you will see here the page still says that we will get an update in October 2021 as to the shipping date - but there hasn't been any updates : https://z2comics.com/products/flatbush-zombies-3001-a-prequel-odyssey-graphic-novel-vinyl?_pos=1&_sid=42b20edb9&_ss=r Additionally, customer service for the company just keeps telling me it's coming - but if you look at their various social media profiles, you will notice hundreds of customers like me who are complaining about OTHER graphic novels which were promised to them but were never shipped. https://www.instagram.com/z2comics/Their customer service makes promises but never keeps up with them. They promise to give you updates but they never do.I am not sure if this is a legitimate busi
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
30 total complaints in the last 3 years.
10 complaints closed in the last 12 months.