ComplaintsforDFAS-IN
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Complaint Details
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Initial Complaint
09/16/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I'm not liable for this debt with DEFENSE FINANCE & ACCOUNTING SVC (DFAS) for $263. **** did not provide me with any notice, contract, or reason for this balance. I have no knowledge of this account. I am a 100% Disabled Veteran, medically retired in Sept 2023. **** claims this debt was filed 11/2023, two months after I retired from the military. I have no knowledge of this account and was never notified of any outstanding balance.Initial Complaint
08/15/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am filing a complaint against the Defense Finance and ****************** (DFAS) regarding their handling of an alleged debt related to my military separation. DFAS has failed to follow proper procedures in several ways:DFAS did not adhere to their policy of sending debt notifications to my separation address, which is the required address for all communication following military separation. As a result, I was not informed of any alleged debt in a timely manner.DFAS reported the alleged debt to credit bureaus before sending a final notice to my correct address. This action was taken without ensuring I had been properly notified of the debt.Despite my requests, DFAS has not provided any supporting documentation to substantiate the alleged debt. I have not received a detailed breakdown or explanation of how this debt was calculated or incurred.DFAS has threatened to send the debt to collections without providing proper notice or allowing me the opportunity to dispute it. This threat was made without ensuring due process or adherence to fair debt collection practices.The actions taken by DFAS appear to violate fair debt collection practices, which typically include the right to proper notification, the opportunity to dispute a debt, and the provision of adequate documentation before adverse actions are taken.These issues have collectively resulted in potential damage to my credit score and financial standing, as well as causing significant stress and uncertainty. I am seeking a thorough review of this situation by DFAS, including full documentation of the alleged debt, removal of the premature credit bureau reporting, and adherence to proper notification procedures before any further action is taken.I request that DFAS address these issues and revise their practices to ensure compliance with fair debt collection standards, preventing similar situations from occurring to other service members in the future.Initial Complaint
08/05/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was not liable for this debt with DFAS. At no point was I informed of this debt being taken out against me, until I had viewed my credit score.Initial Complaint
07/17/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I paid the amount in full on May 31, 2024. I also called DFAS to get the collection removal expedited due to the nature of my situation. Please have this collection removed from all 3 credit bureaus immediately. Very respectfully ***************************Initial Complaint
07/11/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am urgently writing to address errors on my credit report caused by the disclosure of my personal information to credit bureaus, resulting in significant financial and emotional distress.According to 15 USC 1681 Section 602, I have the right to financial privacy and expect my information to be treated confidentially.Furthermore, under 15 USC 1681 Section 604(a)(2), a consumer reporting agency cannot share account details without my explicit consent, which I have not provided.The discrepancies related to DFAS CL have adversely affected my financial situation and need immediate correction.Additionally, compliance with 15 USC 1666(b) is necessary, as it prohibits creditors from treating credit card payments as late under specific conditions.For your reference, my account details are:Account Number: *************I request a thorough review of my account, immediate correction of the credit report inaccuracies, and strict adherence to federal laws governing my information.Failure to address these concerns promptly may result in legal action. Your immediate attention to this matter is appreciated.Sincerely,*********************Initial Complaint
05/14/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I am not liable for this debt with DFAS-DE/FYDB. I do not have a contract with this DFAS-DE/FYDB. They not provide me with the original contract as requested.Initial Complaint
02/06/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am not liable for this debt. They did not provide me with the original contract as requested. There are inaccuracies being reported. Consumer ****************** have assumed a vital role and have the responsibility to report consumer information to the best of their ability with maximum accuracy. Please remove this account from my consumer report as it violates 15 USC1681e(b) and 15 USC 1681i(5).Initial Complaint
01/29/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am not liable for this debt with DFAS-CL (*********************. *********, ** *****). I do not have a contract with ****-CL (*********************. *********, ** *****), they did not provide me with the original contract as I requested.Initial Complaint
01/23/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am not liable for this debt with DFAS, I do not have a contract with any organization they associate with that I've taken a loan, borrowed funds or makes me financially liable. They also did not provide me with the physical original contract proving such thing. According to 15 U.S.C **** Section 604 A Section 2, states a consumer reporting agency cannot furnish my credit report without written consent. I am also *********** receive accurate and verifiable information about this debt. During this verification period, I also requested that they refrain from any collection activities, including reporting this debt to any credit reporting agencies. Failure to comply with this request will result in a dispute of the validity of the debt, and I may take legal action to protect my rights. I have sent a Validation Letter Request via Certified Mail and have not received a response in the 30 day time period. Required by FEDERAL LAW this account is deemed to be removed immediately.Initial Complaint
01/07/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am not liable for this debt with DFAS-IN, I do not have a contract with DFAS-IN, they did not provide me with the original contract as I requested.
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Customer Complaints Summary
15 total complaints in the last 3 years.
13 complaints closed in the last 12 months.