Customer ReviewsforHealthgrades

As a professional provider, patient's are allowed to slander provider's names when they become upset about paying their bills and we are left with no other choice than to send them to collections. These ratings and reviews has caused financial interruptions with our business and we are seriously contemplating legal action against this company. When a provider responds to the review, we are not given the same amount of characters that the reviewer is given, and we are not allowed the same character access (example: $) as the reviewer, purposely giving us a handicap against our defense. They also do not make our responses easily viewed on the "reviews" home page.. This is a marketplace designed to "bash" providers and cause them emotional and financial difficulties.

Healthgrades allowed a patient who I have never seen leave a false review about me. I contacted Healthgrades and they did not help me. Terrible and dishonest company.

DISHONEST organization. CENSORS ALL REVIEWS. WILL NOT LET YOU WRITE WHAT YOU WANT, ANTI FIRST-AMMENDMENT (FREE SPEECH), ANTI AMERICAN, MAKING A SHAME OF THEIR REVIEWS and PLATFORM. FASCIST, LEFT WING!

Healthgrades refuses to publish critical reviews on therapists. I attempted to publish, on multiple occasions, a review about my experience with a dangerously incompetent therapist. Even a review that simply stated "I would not recommend this professional" and nothing else was rejected for "not meeting guidelines". Healthgrades also refused to explain how my reviews violated their guidelines when asked.

This company publishes private data about doctors, and then refuses to take it down. My private cell phone has been off the hook because they illegally obtain data that they purport is public (how do they get a date of birth or cell phone number from the private locked section of the *** database?) from large databases, refuse to say where they got it from, and say the only way it can be removed is if you provide MORE data to them by signing up for an account to "claim your profile." I have gotten attorneys involved at this point because I can't even do my job of practicing medicine, since my phone is going off every few minutes. They contend the cell phone number belongs to a hospital in another state, because they're just that lazy and stupid. As somone said below, Healthgrades poses as a doctor's referral site but they actually collect people's confidential information for marketing purposes. So it is a scam. Also, how are you a "doctor referral site" when no doctor gave consent to be listed on your site, and no doctor approved the information on your site? They say I went to a medical school that doesn't even exist, which proves how inaccurate the site is. They said they're allowed to publish our ages (how would you like it if everyone got to see your age before deciding to be your client?) They also publish private addresses and phone numbers, and say that they're allowed to because it's "public info." Hilariously, their lawyers don't understand the law. Just because something is in the public domain (i.e. a lawsuit, court case, etc.), doesn't mean you're allowed to go put it on a public website for the world to see. There's a reason court transcripts have contact info / addresses / date of birth / etc. blacked out - there's a difference between something actually being accessible publicly if you go to the court to get it, vs. publishing it online publicly for everyone to see. Healthgrades either has no in house counsel, or they have losers who failed the bar.

Censorship. I posted my honest experience with my doctor and they responded saying my review "did not meet their guidelines." They provided no explanation and a dead link when I attempted to edit my review to meet their "standards."

Healthgrades lacks transparency. Despite submitting a review of my experience and protesting its censorship, my review was briefly published before mysteriously disappearing. It seems the platform prioritizes doctors reputations over honest feedback from patients. This raises doubts about Healthgrades commitment to transparency and accountability.

This website uses NPI data and other sources to create fake profiles, then allows unverified individuals, including minors, to publish opinions about providers. Providers are not legally allowed to respond due to privacy laws. The "about me" profile section suggests the profile was made by the provider. The information is unverified, down to provider location. This is a scam and it is damaging to providers and consumers alike.

They protect unethical providers who put fake reviews to cover up the true ones and take down the real reviews

Healthgrade is not true to fact I wrote a review and it hasn't showed up nor did the dr. ******* change. I will not be using it to find a good doc.