Customer ReviewsforOakwood Homes, LLC

They made me put 1 star. I say No stars for this company. I have too many friends who have been screwed over by this company. They do shottie work and they dont stand behind anything. Warning. Do Not Purchase a Home From Them!!!!

I've been trying to get a door fixed for over two years. The support once they pull the house off the lot is poor from the location you buy it from, the only time they care is when a survey is needed and then they bribe you just to give them a 5 star review.

We built in ************************************************* Reunion. Problem is the ********************** that is run by Oakwood. They tell you the property taxes of your house while it is a vacant lot which seems doable even if expensive. Not what it will be 6 months after you move in and reassessed as a actual home. The metro district keeps raising property taxes as close to the maximum as they can making it impossible for many families to afford the homes they bought. Our local and state government implore Oakwood to do what is right and lower taxes, but they don't listen. Instead they tax their community more to pay for a lawsuit to force their residents to pay even when it is without good reasoning.

This is the WORST company I have ever came across. They are deceiteful, rude, and don't care about the best interest for a buyer at all. They won't allow buyers to switch to another mortgage lender after 30 days of signing the contract, even when another lender has better options for the buyer. I would NEVER recommend this company or any of their staff. I am truly disgusted by they way they treat clients and the disrespect they have for anyone involved.

******* at ******** Dream in GVR has been amazing to work with. Our home is nearly finished and she has kept us informed with progress photos, answered all my crazy questions and just been delightful to work with.

Terrible sales staff. They lied to me multiple times, all of which I have documented, and then completely ghosted me for 4 months. I have so many emails with no responses. Terrible customer service, and the management doesn't do a single thing to help customers.

Worse builder every we have no hvac blowing upstairs been like this for about five months and still not fixed. I have ask for the doors where paint is chipping to be fixed and for the back splash to be fixed for five months at this point we may hire an attorney if hey say this is false guest what i have tons of emails to share with the world. It's been going on and on. I regret purchasing from an unethical company. Get it together Oakwood in ****************.

Run to another builder before you give oakwood a chance. Their warranty service is the biggest scam/joke of a company. Oakwood owns Shazzam and they are HORRRID. The day we close on her home we were told we would have quarterly inspections and walk-throughs on her home. We had a 30 day walk-through, which teams did not get fixed that were messed up at closing.What they dont tell you is that when you get a new technician and everything thats in their system, pictures and data is all lost. From the previous technician we had a gas leak which we had to have someone who is finishing our basement fix for us because they claim they had no idea about it. But it was documented in pictures were taken at our 30 day walk-through. Not to mention several other issues and pictures that were taken and then lost never to be seen again or known about. Then we got another technician who claimed he had ordered new cabinets and things that were ruined when we moved in. But obviously before any of that could get fixed, we lost that technician, so there was no paperwork stating any of that has ever happened and nothing had been ordered. We then lost ************** who did our final walk through so nothing was documented again. We needed flooring fix and have been told multiple times (I have the emails and texts) that the floor and has been ordered and was ready to be installed. But then again no call no show from the flooring company, then the next week when they do show up, they dont have material BECAUSE IT WAS NEVER ORDERED. Then the technician thought it was just a couple dents in our floor. Because again, theres no record or pictured of the previous technician. I have wasted countless hours at home waiting on people who never show up. Missed multiple work shifts with no pay. And no on gives a s*** Then, just this morning, we were supposed to have people here at 8:30. Always lies and bull c*** Once you have closed on the home good luck because they dont give a s***

Sales team was really good. Quality of the build was terrible. Nothing like the show home. Walls are not ***************** leaks. Scratched countertops. Scratched shower doors. Cabinet doors falling off. Lots of items taped off at walk through that were never taken care of. ****** peeling up. There are a lot of issues with quality. And now no one from home warranty will respond. Only been in ********** months.

BUYER BEWARE!We built a home with Oakwood in 2016. They did a good job on our home but their warranty department is shady, ask yourself why a class action lawsuit was necessary the fix stucco on 100s of houses.An even BIGGER problem is the structure of the Metro district (think HOA).Oakwood holds the majority of the seats on the Metro district and manages the funds of the ongoing maintenance for common grounds. The fund is severely underfunded and mismanaged to benefit Oakwood and not the residents. When we bought and signed our contract, the sales man said their would be NO HOA fee on top of the 1.2% Metro district taxation. Now, Oakwood wants to charge another $632.00 per year because they have underfunded and mismanaged the operating budget. BUYER BEWARE!