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Business Profile

Investment Management

Century Global Gold Capital Ltd

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investment Management.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to raise a serious complaint about the fraudulent activities targeting my father. He has been repeatedly asked to pay penalties by your company, with no clear explanation. Despite paying, more penalties are continuously demanded.Additionally, he is being trapped and blackmailed by a woman claiming to live in ***** with her family. She has been pressuring him for more money, causing severe distress.We demand an immediate investigation, a refund of all unjust payments, and a resolution to stop this harassment. If not addressed, we will escalate the matter to the authorities.

  • Initial Complaint

    Date:11/06/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Myself ***** ******* belongs form batala punjab a region of ******From the last few months i was in touch with ****** ***** *** who stated that i am co investor with me to invest money on CGGC CENTURY GLOBAL GOLD CAPITAL. I invest more than 50 lacs with the engaged person partially. i.e i invest firstly ***** then they gave me back huge amount of money by investing my token amount. Then I started investing after investing of huge amount of money They stated that you are bound in an agreement to dont withdraw your funds until 1 month completion.After one month i try to withdraw my money back from the Mobile App. They hold my funds by elegance of money laundering. Now they are calling me for deposit 40% amount of the total withdrawal amount which is 60k USD OR INR 50 lac ********************************************************************************************* money laundering. If I dont deposit the margin amount in three days then they will charge 3% of late fees on daily basis.They said After the successful transfer they will release my ********* i am not financially strong to deposit funds. I just request you to seek my case properly so i will get my money back. Please ??

  • Initial Complaint

    Date:09/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a call from a person name ******, later found out her name was ***** ****** *************) about a gold mining business opportunity. I was told I would earn $100 a day with a $20,000 investment. I didn't have that amount of money so she said her uncle owned the business and approved a $5000 investment. I received a call a few days later that I needed to deposit the full $20,000 or get the account closed. I sent wires in the amount of $5,500 on 6/21/24 and another $18,000 on 6/24/24. ****** or ***** kept pressuring me to put more money in and she put $15,000 in the amount on 7/10/24 and told me I had to put another $15,000 in to make $50,000. I refused and asked for my money back. She said unless I put another $15,000 in I could not withdraw the money. I requested a withdraw on 8/19 and was told that I needed to contact the person that introduced me to the account to withdraw. ****** (*****) refused and kept up the pressure to withdraw more money. I just want my funds back $23,500 plus the $8,400 I should of earned in income (84 days x $100 = $8,400.00) = $31,900.00

  • Initial Complaint

    Date:09/11/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    First, i invested capital, paid margin, after i earned profit from trading, they asked for tax, I paid, now they are asking to pay 50% of total amount in account i.e 6286 USD as a legitimate amount. They don't have transparancy with ******************** just keep asking to deposit money whenever they want.

  • Initial Complaint

    Date:07/09/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi. I am *********************** ******* .. I invest ************************** saving for better future and return with century global gold Capital But Its not fair as per expectation .. In My account 4811 USD available and during medical emergency I try for withdrawal 1800 USD .. But its restricted by CGGC and Asking for same fund deposit ***************************************************************** my bank account its All 4811 USD under custody of CGGC and now asking depoist for Same 4811 USD After that they remove restrictions.. But they did not disclose **************** and I did not signed any consent ..they just hide and creating pressure on me for deposit . And if not deposit they will freeze my account permanently without any region and proof .. Requested to support for remove restrictions so I can withdrawal my amount .. This money is hard earning and my long service but now its on risk .They Not Shared There ***************** to Investors and Suddenly Stopped Withdrawal...And Asking More Money for Previous Balance Withdrawal.. Regards *************************** *************

    Customer Answer

    Date: 07/26/2024

    Please Find Attached Document FYIP..

    CGGC is Very Adamant and Not Support even if they Not Interested to Reply Your Ultimatum (10 Days).

    Can you check this Case ,Sorry to Disturb you Personally. 

    After Insist they Not Agreed For Help to Remove Restrictions.
    Now he Block My Access Temporary.when My USD Dollar  4823 is Available in Account.
    They Not Fair And They Hide Their  Terms & Conditions from Users ..





    Regards;
    ***************************
    *************

  • Initial Complaint

    Date:01/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There are certain facts I wanted to highlight on NFA Number *******. The corporation Century Global Gold Capital Ltd is registered in ****** ** and offering high interest rates on their product where they claim they invest in gold mines directly so thay ask for money with a lockin period. Once the lockin period ends you can withdraw the money. I had invested $48000 with them. Some of my investments have matured and had applied for refunds to the tune of $1200. They keep telling you to wait for the refund when you contact customer care and don't send the money across.. They have on their website www.centuryglobalgolds.com a section where you can do an early redemption with a penalty that has a formula associated with it. In one of my investments after not receiving the refund I did an early redemption with a penalty, basis the formula. They refuse to honor this saying that I have to make another deposit of 20% of the principal amount which will go to a 3rd party account and not to their web site like in my earlier transactions. This 20% is not declared anywhere on their website but an amount pops up when you do the early redemption- which is contrary to what they educate you on the redemption.A person with a fake profile guides you on how to access the tool via whatsapp or telegram. If you do a phone number search for the number *************** it traces to a very different place from what this person claims. The name given by this person is *********************************. The photos on ******** of this person is actually a model. Unfortunately I discovered this only on Jan 15 after had put in about $48000 In the site. I am a victim of this scam and an truly hoping you can help me in getting this money back. I have $68000 in their account and even if they charge me $ ***** I have $ ***** stuck with them.They do not process my refunds and have asked me to deposit additional funds - they want me to just keep sending money to 3rd party accounts. Now they locked my account

Century Global Gold Capital Ltd is NOT a BBB Accredited Business.

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