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Business Profile

Job Listing Service

Proof Technology Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/28/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My name is ******* I need a follow up on my complaint I have made last week or month ago still with no update on a issue I reported and complaint on one of yall staff members and I still didnt get no update on it and everytime I contact yall back it to get a update on it to see what happen to the staff member if he was fire or punishment or what action yall take and yall live chat agents dont help me they blocked me for no reason over chat more then 1 times it say this Couldn't load apps please try again and I want to make a complaint on that as well too and I want the staff members to be investigated too and punishment who over blocked me over chat more then 1 time for no reason and give me both decisions what action yall took against both workers on complaint 1 and complaint 2 etc.

  • Initial Complaint

    Date:05/30/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My name is ******************************* I want to know this If a past due balance account isn't pay they already disable my account for it will it go to a debit collection or a court lawsuit or no or just my account will still be disable until the payment is fully paid off it won't go to a legal action or to a debit collection agency or to a lawsuit or to court please answer my question etc?

    Business Response

    Date: 06/03/2024

    Good Morning,

    Thank you for making us aware of this complaint and allowing us the opportunity to address the questions that have been posed to the Better Business Bureau. 

    Regarding the account of *******************************, the data is as follows.

    ******************** registered with the Proof, service of process platform on 10/11/2022.  He uploaded several services, in excess of 50 actually, to the Proof platform using multiple personas, some identified as ******************** and some were fictitious. Over the course of 2024 ******************** has not paid any invoice he has been presented with.  His total outstanding balance with Proof is $ 8,645.90.  ******************** is refusing to pay and asking what the consequences are for his refusal.  His consequences with Proof will be the fact that given the egregious amount he has outstanding on the platform, his account will remain disabled thus no longer allowing him access to our services.  When and if he decides to pay his invoices, his account will be evaluated and Proof will determine if it is a good business decision to reopen his account at that time. 

    Thank you for allowing us to respond to this pseudo-inquiry. We are always happy to clarify any situation involving Proof.  Have a wonderful day!

    *************************, MS
    Manager, Customer Care

    *************************************************************************
    ??www.proofserve.com

     

    Customer Answer

    Date: 06/03/2024

     
    Complaint: 21759057

    I am rejecting this response because:So no legal action will be taken care of.

    Sincerely,

    *******************************

Proof Technology Inc is NOT a BBB Accredited Business.

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