About
Overview
BBB Accredited Since: 6/27/2013
Years in Business: 14
Payment methods:
Credit Card
Check
ACH
Wire
Paypal
BBB Accreditation & Rating
About This Business
We specialize in working with electricians, facility managers, and commercial building owners to provide high quality, energy efficient lighting solutions. Our lighting products are competitively priced and because we sell products from over 50 manufacturers, we offer many solutions for a variety of lighting projects.
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 2/13/2013
- Business Started:
- 7/23/2010
- Business Incorporated:
- 7/23/2010
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Ms. Renee Talbert, Operations Manager
Additional Contact Information
- Principal Contacts
- Ms. Renee Talbert, Operations Manager
- Customer Contacts
- Ms. Renee Talbert, Operations Manager
- Fax numbers
- Primary Fax: (720) 439-3004
- Additional Websites
- Website 1
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
- For all returns, you must contact us in advance to obtain a Return Material Authorization (RMA) form. We reserve the right to reject any returned item that does not meet our guidelines. If we reject any returned item, you will not receive a refund on such item. You are responsible for all return shipping cost, and all shipping charges are non-refundable. Returning parts that do not have prior authorization will be rejected and you will be responsible for any costs to return the products to you. All parts that have been authorized for return must be received within 14 days after RMA was issued. Your only recourse for any issues on products that are requested after 15 days of purchase is the warranty offered through the manufacturer. A 35% restocking fee applies to ALL parts returned unless you order a direct replacement. Refunds for all returned items may take up to 60 days to process after the returned item is received.
All returns must be in original packaging, unused, in re-sellable condition. Any items that are returned without the original packaging, with the genuine manufacturer label not intact, appear to be used, or are not in re-sellable condition will be returned to customer at customer's expense. CUSTOM MADE PRODUCTS ARE NOT RETURNABLE.
Should you request that a replacement part be shipped at the time the return is requested, ShineRetrofits.com may request, in its sole discretion, payment for the replacement part. Upon receipt of the returned item, the payment for the replacement part will be credited to you. If ShineRetrofits.com does not receive the item from you, you agree that you will be responsible for payment on both the item that was to be returned and the item that was shipped to you as a replacement.
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.