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Find a Location

AC Auto Pay has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AC Auto Pay

      1147 N Broadway Denver, CO 80203-2106

      BBB Accredited Business
    • AC Auto Pay

      8055 E Tufts Ave Ste 1100 Denver, CO 80237

      BBB Accredited Business

    Business ProfileforAC Auto Pay

    Loan Servicing
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.57/5stars

    Average of 998 Customer Reviews

    Customer Complaints

    177 complaints closed in last 3 years

    72 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/20/2011

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    AC Auto Pay offers Loan and Financing Services.

    Products & Services

    Autopay services, Refinance Services

    Business Details

    This is a multi-location business.

    Find a Location

    AC Auto Pay has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AC Auto Pay

        1147 N Broadway Denver, CO 80203-2106

        BBB Accredited Business
      • AC Auto Pay

        8055 E Tufts Ave Ste 1100 Denver, CO 80237

        BBB Accredited Business
      Location of This Business
      1147 N Broadway, Denver, CO 80203-2106
      BBB File Opened:
      6/3/2011
      Years in Business:
      17
      Business Started:
      5/16/2007
      Business Incorporated:
      5/16/2007
      Accredited Since:
      6/20/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Access Capital Investment Group, LLC
      • AC Autopay LLC
      • Autopay Services
      Hours of Operation

      Primary

      M:
      7:00 AM - 7:00 PM
      T:
      7:00 AM - 7:00 PM
      W:
      7:00 AM - 7:00 PM
      Th:
      7:00 AM - 7:00 PM
      F:
      7:00 AM - 7:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Jeff Hutcheson, President
      • Mr. Seth Meyer
      • Mr. Kevin Barry
      Contact Information

      Principal

      • Mr. Jeff Hutcheson, President
      Additional Contact Information

      Fax Numbers

      • (866) 594-6475
        Primary Fax

      Phone Numbers

      Customer Complaints

      177 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I applied for an auto refinance with AutoPay and ************************* was my representative.After a terrible experience of being ghosted for more than a week at a time, I was working towards my refinance with ********. After not responding to her for less than 24 hours she cancelled my progress. In a text message she said the company would reimburse me for my fees having to get documents notarized and shipped to them. It has now been more than a month and I have never received any reimbursement. I sent her the receipts and have reached out to the company several times and get the run around by employees. I want me money back and I want to hard inquiry taken off of my credit report. AutoPay needs to contact the credit agencies and reverse this.
      Read More

      Customer Reviews

      998 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark S

      5 stars

      06/20/2024

      ***** was so helpful and made the refinance process very easy!

      AC Auto Pay Response

      06/21/2024

      Hello ****. Thank you for your kind feedback. We are happy to know ***** was so helpful and made the refinance process very easy. Thank you for choosing to work with us, we hope to assist you again in the future! 

      Local BBB

      BBB Great West + Pacific

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