Major Appliance Services
Best Service Company Appliance Repair
Reviews
Customer Review Ratings
Average of 4 Customer Reviews
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Review fromAngela S
Date: 10/10/2024
1 starNot going back to this company for any appliance repairs. They are in business to rip customers off.Review fromJoshua M
Date: 11/01/2023
1 starJoshua M
Date: 11/01/2023
Very disappointed with the way this company handles themselves. I had a warranty call with them from kitchen aid. I told them I believed it was a frozen line. They told me that was highly unlikely. I asked if it would be covered under warranty, they said if its inside the ********* would be. If its external such as a pinched line it wouldnt be. Frozen line would be inside the fridge. They sent rep, I had gotten the line unfrozen that morning. I wanted to make sure they were no other functional issues. Rep was here 10 mins then was asking for $159, because there was no issues. I could not, would not recommend. They will try and find a way to charge you regardless of what they do. Very poor business.
Best Service Company Appliance Repair
Date: 11/02/2023
During our initial phone call to schedule we alerted this consumer that the manufacturers warranty only covers defects in the appliance and if no defect was found they would be charged for the visit (we have the recording of this conversation). During our visit we found the reason they were having an issue was because they had packed the freezer so full of food that it could not circulate the air properly which caused the water lines to freeze. Since this is not a defect in the appliance, Whirlpool will not pay for this visit. We presented the customer with a bill which he refused to pay. We advised him he could call Whirlpool to see if they would give us a special authorization to pay for repair, otherwise he will owe the bill.Review fromDeborah Q
Date: 01/23/2023
5 starsThe name of this company is very appropriate as it does indeed provide the BEST service! Technicians are *******************, courteous, and extremely knowledgeable about the products they service. I wouldn't hesitate to recommend this company to anyone looking for appliance repair!Review fromED S
Date: 07/26/2022
5 starsfive star all the way!! great to have a company out to do have a real pro to have our refrigerator ice maker repaired. 20 minutes on the job then on to the next happy customer, like i said 5 STAR ALL THE WAY !!
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