Business ProfileforAround the Clock Movers, LLC

I have used Around the Clock Movers (ATCM) twice for the moving of home furniture.  The first move cost $2,275.00 (Labor, Trucking & Prep).  There were five movers, and the time it took for the move was 6.5 Hrs.  The second move cost $3,104.00 (Labor, Trucking & Prep).  There were six movers, and the time it took for the move was 7Hrs.
I have questioned ATCM why there was an $829.00 difference between the first move and the second move.  We were in agreement with the following increases in cost:
1)The moving truck fee increased by $50.00 due to higher trucking fees
2)There was a $5.00 increase in costs per mover between the first and 2nd move.  Taking that into consideration that was an increase of $162.50. ((6.5HRx $5.00)x5 movers
Taking away the added increases of #1 and 2, the difference between the 1st move and 2nd move is now $616.50.
Out of the $616.50, ATCM charged me their workers lunch time of 20 minutes in which I supplied and paid for the pizza and drinks, but I did not agree to pay for their time off. I would like reimbursement for $120.00 (20minx6 movers-Approx. $1 per minute per employee).  I could not find in their contract that I am supposed to pay for lunch time which paying for lunch is not required in most businesses.   
Note:  I had this same problem on the first move which is documented, and ATCM was supposed to reimburse me that money the first time, but they never did $130.00 due to a verbal agreement that we regarding pad rental fee in which I will discuss later.
This now leaves a difference between the first move and the 2nd move of $496.50.  It is important to note that ATCM prides themselves on efficient moves per the website and their contract.  If that were the case, then my first move and 2nd move should have been close to the same cost.  Yet, this move took 6 movers while my first took 5 movers.
ATCM will try to say each move is different, but I want to state the following facts below that my second move should have been easier and less costly for the following reasons:
1)First move was from a 3 and half story home to a 3 story home.  The second move was from a 3 story home to a 2 story home.
2)95% of the first household items were still wrapped and waiting to be moved for the second move.  So, it should have taking less time for prep for the second move.
3)80% of the first household items were in two rooms next to the front door or in the garage prior to being moved to the second home.  Much of the heavy furniture and appliances were either in the garage or these two rooms, so there was not a lot of moving of the majority of furniture and appliances up and downstairs like the first move.
4)In regards to the second move, 85% of the furniture was moved into basement storage room.  It is important to note, that ATCM was able to back up to our walk out patio, so the walk was about 30 ft. from their truck to the storage room and basement were the majority of items were unloaded.  This factor alone should have saved a lot of time.
5)At numerous time, there were movers standing around and not being efficient.  I want to state ATCM had three really good movers, and the other three were not as good.
6)ATCM did not use their time wisely as they unloaded everything in the basement first before they moved their truck to the front of the home.  They could have been unloading two different floors to be more efficient, so their movers could have been doing two different floors at the same time.
7)ATCM will state, to which is a fair point that it took more time to uncover the household items on the second move, since they did not have to uncover it the first time.  I agree with that so the prep work cost that was saved on the second move was offset by the unwrapping of the items on the second move, so I consider that a wash.
8)ATCM will state they are very careful while moving the furniture to why it could have taken longer.  That is true, but I had just as much damaged furniture and damaged railings and walls on the first and second move homes.  Unfortunately, I did not catch the damaged items, railings, and walls within the first 24 hours per contract, so I could not go after them for that.
Based on all those factors, there is no reason why my second move needed an extra mover which is close to the cost of $496.00 which I am asking for.
Lastly, it is important to discuss the pad rental fee that I was charged on the first move of $550.00, since I never unpacked the items from the first move.  Due to the unreported damage to my first home and feces left in our toilet for days in which ATCM did not tell me about, ATCM stated they would waive the pad rental fee of $550.00 due to the feces in the toilet and the damage to our prior home.  
ATCM has stated they went above and beyond for me on the first move and will try to reinforce that point, but the reality is ATCM still owed me $130.00 for me paying for their movers lunch break for the first move, and the generosity of the rest of the pad rental fee waiver was for leaving feces in our broken toilet (which the feces I had to deal with) and the damage to our prior home.
At this time, I am asking for $120.00 for reimbursement for lunch time that I paid for and $496.50 for the extra mover that was not needed.  If they do not want to pay these amounts in which they have stated they would not, then I ask for arbitration, so an arbitrator can decide if my claims warrant reimbursement.
All I ask for is a third party to make the decision of whether I should be compensated or not for the extra worker that obviously was not needed.