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Business Profile

Plastic Forming

AIA Industries, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plastic Forming.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Daniel S

    Date: 07/26/2023

    Ordered Mid-March, received damaged/late/incomplete July 5. Still no resolution as of July 26.For $2,750, the business has effectively told me to clean up the mess they created on my own.This was an order for (2) skylights, (1) installation kit, and freight, all to be completed in 12 weeks. They shipped after 16 and order was received (damaged and incomplete) after 18, fault of ****** ***. The freight shipment was botched by fault of the vendor and delivered **** miles away in ******. The installation kit was never put into the shipment. The larger of the 2 skylights was received damaged (unusable) due to extremely poor packaging, and the vendor is making no attempt to insure this through the shipper, or take responsibility for the shoddy crate. Additionally, the company has refused return, replacement, refund, or any feasible method of resolution whatsoever. Basically told me to **** off and fix it myself. Between 2 skylights, install kit, and freight: 3 out of 4 items were completely mishandled by the vendor, ****** ***.Incredibly rude and aggressive. No responsibility for products/service and extremely limited communication, like pulling teeth to even get a response.

AIA Industries, Inc. is NOT a BBB Accredited Business.

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