Reviews

Review Details

• Review fromRobert H

  Date: 05/09/2025

  1 star
  Would rate negative if I could. They cancelled our property about 10 days before the rental was to begin, leaving 9 of us in hanging in the wind as to where to stay for a family member's wedding. They said they cancelled because of the owner pulling the property. We asked for assistance in rebooking, they referred us to ******, where they had listed the property for the owner and through which we had our reservation. We asked for compensation to make up the difference in the rates we would now have to pay on short notice and in a very busy season for this location, they said they don't do that. They confirmed that THEY charge the owner a stiff penalty for cancelling, but their policy was not to share that with the actually affected party. Just ridiculous.

• Review fromSteve T

  Date: 05/08/2025

  1 star
  Terrible company! I was hood winked into signing up with Evolve about a year and a half ago and they have shown themselves to be a completely immoral excuse for a ************** scam every step of the way! Do not even think about signing up with this business, stick to reputable companies like **** and *******

• Review fromJ. S.

  Date: 05/07/2025

  2 stars

  J. S.

  Date: 05/07/2025

  We rented this unit in *********** for a month off of VRBO which we learned was managed by Evolve. Appliances didn't work or only had 3 legs and the place was filthy. Discussions never went anywhere except after almost 2 weeks they fixed the clothes washer. They won't return calls. I would stay away from using Evolve. They won't even return calls to ****. I would never rent anything that is operated by this company. I should have read more reviews because it seems to be a standard for them.
  

  Evolve

  Date: 05/12/2025

  Hi *****,

  Were truly sorry to hear about your experience. We understand how disappointing it must have been and we take feedback like this very seriously.
  

  Our team was actively working to investigate your concerns and coordinate solutionswhich can sometimes take time depending on the nature of the issue and the involvement of third-party partners. Thats why a resolution wasnt immediate.
  

  That said, since your review was written, weve reached a resolution and informed the primary account holder in an effort to make things right.
  

  If you have any further questions or need continued support, were here and happy to help.

• Review fromJames P

  Date: 05/04/2025

  5 stars

  James P

  Date: 05/04/2025

  We have used Evolve to list our property for over 5 years. They have been nothing short of amazing the whole time! Bookings have been great, if a guest has broken anything, Evolve has stepped up and reimbursed us, and they get top dollar for our rentals. Their booking fees are below average and their service is fantastic. I would highly recommend to all considering Evolve for bookings or listing! Great company all around
  

  Evolve

  Date: 05/09/2025

  Wow five years and counting! Thank you for being such a valued part of the Evolve family. It's owners like you who make what we do so rewarding. We truly appreciate the recommendation and your continued trust.

• Review fromLinda B

  Date: 05/04/2025

  5 stars

  Linda B

  Date: 05/04/2025

  We have only one short term rental. It's a weekend home we have owned for 40 years and don't use as much as we had in the past. We decided to rent the upstairs only, so that we could stay there when we wished. Evolve was easy to work with and understood our concerns. They took great photos, wrote the text and provided wonderful assistance for all aspects of transferring our property to short term rental. It's easy to reach them and they respond to every request.
  

  Evolve

  Date: 05/09/2025

  Thank you for sharing your experience, *****! Were so glad to hear that we made the transition to short-term rental smooth and that you felt supported every step of the way. Were always here when you need us!

• Review fromSherry D

  Date: 05/03/2025

  5 stars

  Sherry D

  Date: 05/03/2025

  As owner ,use Evolve to get clients and satisfied to have the house rented ,Thank you so much!!
  

  Evolve

  Date: 05/09/2025

  Thank you so much for your kind words, ******! It's a pleasure working with you and we look forward to continued success together.

• Review fromTony A

  Date: 05/01/2025

  5 stars

  Tony A

  Date: 05/01/2025

  We had a great experience. Actually arrived in town earlier than expected and we were able to occupy a little bit earlier than planned.The house was good and the neighborhood was great! We had a quiet, relaxed visit, just what we needed.
  

  Evolve

  Date: 05/05/2025

  Thank you for sharing your experience, ****! We're delighted to hear that your early arrival was accommodated smoothly and that you found both the house and neighborhood to your liking. We hope to welcome you back for another peaceful stay in the future!

• Review fromRebecca C

  Date: 05/01/2025

  5 stars

  Rebecca C

  Date: 05/01/2025

  We've used Evolve as our online property management company for six years now. I was spending so much time trying to manage online bookings, payments, communication with customers, etc all from overseas, and ********************** took all of that off my plate. We still had to find our own housekeeper and property manager on site, but Evolve can help some with that too if needed. The pictures they took of our property are very professional, and they were quick to retake photos when I felt that certain aspects of our property weren't highlighted well enough. They are quick to respond whenever I have a change I'd like to make, have a question and/or a complaint. I have recommended them to one other friend who has a vacation property, and she's been happy with them too. We plan to continue using Evolve, and I would totally recommend them to other property owners.
  

  Evolve

  Date: 05/05/2025

  Thank you for your thoughtful review, *******! It's wonderful to know that our professional photography, responsive support and flexibility in accommodating your requests have contributed positively to your experience. Your recommendation to a fellow property owner is greatly appreciated and we're honored to continue partnering with you. 

• Review fromDawn H

  Date: 04/29/2025

  5 stars

  Dawn H

  Date: 04/29/2025

  I launced my first Short Term/Mid Term rental with Evolve after doing my own research. I'm happy that I did so and recommended that my Cousin (Owns Short Term Rental) give them a try as well. Three years later we are still with Evolve. For me personally, I'm grateful for Evolve's support in marketing, Professional picture taking and reimbrusement for the occasional damage to my place. Evolves communication with inquiries is thourough, timely and spot on. I've received lots of support in choosing service vendors, pricing my Unit and I enjoy the ability to flex my calendar availability as my needs evolve. I've recommended Evolve to other Hosts/Owners and will continue to do so.
  

  Evolve

  Date: 05/01/2025

  Thank you for sharing your experience. Were glad to hear youve had a positive experience and appreciate you recommending Evolve to othersit says a lot!

• Review fromDebra R

  Date: 04/28/2025

  5 stars

  Debra R

  Date: 04/28/2025

  I can't say enough good things about my experience as a first-time host with Evolve. They have supported me every step of the way to make sure the experience is top-notch for my guests and we have nothing but 5-Star reviews! I do not think I could have done nearly as well for my guests had I used another company or tried doing this on my own.
  

  Evolve

  Date: 05/01/2025

  Thank you for sharing your experience! It's fantastic to hear how Evolve has helped make your hosting journey a success right from the start. Earning consistent 5-star reviews is a huge accomplishmentcongrats! Your feedback really highlights the value of having the right support behind you, and were so glad Evolve has been that partner. Wishing you continued success and many more happy guests!