ComplaintsforThe Perfumed Court
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Complaint Details
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Initial Complaint
04/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I ordered a decant on March 15th, 2024. **** tracking said on March 19th that it is waiting for the item. It is now April 1st and I have contacted seller twice with no answer about my order. I demand a refund if they are not able to mail me the decant I ordered, or if not a refund then just ACTUALLY SEND ME THE *****Business response
04/12/2024
Hello,
****** did contact us about her package. We looked into it. We found that the package was lost in the mail and her order was reshipped. The package was delivered on April 9th. *****************************************************************************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.