Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating Contractors

Steel T Heating & Air Conditioning

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMike P

    Date: 01/30/2024

    1 star
    Sales guy double checked that the home had everything required for the furnace/heat pump install and went back up the ladder just to triple check wiring. On day of install, the installers quickly noticed that there weren't enough wires for the thermostat stating they needed to cut a hole in the wall to pull wire then would patch it up. The "patch" was them s******* the piece of sheetrock back where it was with multiple, exposed screws and all of the saw marks. System was touted as being super quiet by both the salesman and the installers but upon turning it on, the system is extremely loud. Each time someone comes out, they directly contradict what was said by the person before them. "Wiring looks good." "You don't have enough wires so we'll have to add another extending the install time another 1-2 hours." "Your filters look good. Glad you change them every 2 months." "Your filters are completely filthy and that's why the system is noisy." Nothing matches from one person to the next.
  • Review fromJosh W

    Date: 08/08/2023

    5 stars
    Steel T installed our furnaces and air conditioners when we built our home. Since, they have performed annual maintenance and have done a great job. I normally don't write reviews but I wanted to make a point to give them kudos after seeing the other negative reviews about price. You get what you pay for! If you want good service and a professional technician and office staff call these guys.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.