Business ProfileforDellenbach Motors

8/23, I contacted ***************** regarding persistent judder issues with the 2018 ******** I purchased on 5/20/23. He suggested trading it in for another, but I refused due to my fear and lack of trust of trading one problem for potentially bigger issues. His next solution was a lease option, which the balance owed on the *** **** would transfer into the lease, leading to a monthly payment I couldn't afford. *** then advised to contact Fort ******* *** for servicing.I wasn't able to get an appointment until 9/21/23. My drivetrain warranty was still active when I first made *** aware of the judder issue, but this was never disclosed to me. Fort ******* *** gave a misdiagnosis stating the adaptive values needed to be reset and the engine's turbo was going to give out within 5-6 months. Resetting the adaptive values was a temporary fix that lasted several weeks until the issue arose again. Subsequent research I conducted indicates this issue is common among other owners of the same make and model. In 4/24, I arranged another service appointment with Fort ******* *** and informed the technicians of my findings: that *** released a ***************** Bulletin in 06/19 and 12/20 regarding judder issues and provided instructions on repairs. The tech and I drove the vehicle, and as soon as we drove out of the parking lot the car stuttered and he said it was definitely a judder issue. The tech also commented that the judder issue should have been properly diagnosed the first time. The estimated cost of the repair would be $4,775.71 for dual clutch system replacement. This situation has caused me significant financial strain and personal conflicts. The dealership's proposal to cover half of the repair costs is unacceptable, given the circumstances and their failure to address these issues before the sale. I would like Dellenbach to take full responsibility by covering the entire cost of repairs or facilitating the return of the vehicle for the outstanding amount owed.