ComplaintsforCradle To Crayons
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Complaint Details
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Initial Complaint
02/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They left my daughter unattended outside in an unlocked area for ONE MINUTE or longer. They are SO unprofessional, extremely rude and condescending with any situation at hand. They left my daughter outside and this is the second known time to us now that someone was left outside at their facility. Who knows how many other times its gone unsaid. They handled the situation so incredible wrong and the teacher lied to the owner and director about our initial meeting about the situation. Ive never felt so uncomfortable and judged at a place then this. ******** is the most unprofessional business owner- any time Ive tried to communicate she refuses to make eye contact and would rather just shut you ** in any circumstance. Ill be telling EVERYONE HOW THEY LEFT MY DAUGHTER OUTSIDE FOR ONE MINUTE AND LIED ABOUT THE ORDEAL. INSANITY!!!Business response
02/22/2022
We are shocked and saddened by the erratic behavior and harassment exhibited by your family. After the verbal harassment, use of profanities and flipping us off in front of staff, children and parents, the police determined that you and your husband are legally not allowed on our property ever again. We have always enjoyed your family greatly and your daughter is an absolute doll. We will miss her greatly. Again, we are confused as to why your family has chosen to make false accusations, especially after we have spoken to you on numerous occasions to try and understand where this is all coming from. We are so sorry for your frustration. We also ask that you would please have your friends stop harassing us on the internet as we have never had any affiliation with them. This type of bullying is unacceptable and we will need to call the authorities once again if it continues as we are concerned for the safety of our staff and children here as they are our main priority. Your daughter is an extremely bright, loving and all around wonderful human being. We will miss her greatly and we wish your family the very best.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.