Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Golden Paws Animal Hospital, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGolden Paws Animal Hospital, Inc.

    Veterinarian

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Pet services including pet grooming, veterinarian, veterinary surgery, veterinary preventative medicine, wellness exams, mobile service, and more.

    Business Details

    Location of This Business
    701 Pine Ridge Rd Unit 5, Golden, CO 80403-8050
    BBB File Opened:
    5/8/2017
    Years in Business:
    9
    Business Started:
    4/23/2015
    Business Incorporated:
    4/23/2015
    Type of Entity:
    Corporation
    Business Management
    • Dr. Stephen Lane, Owner
    Contact Information

    Principal

    • Dr. Stephen Lane, Owner

    Customer Contact

    • Dr. Stephen Lane, Owner

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I am very disappointed with Golden Paws Animal Hospital. I went in on Saturday, April 27, 2024 as my cat had just given birth to kittens and wasn't nursing them properly. I asked that she please give the mother some oxytocin to bring in the milk as she wasn't barely producing any. The veterinarian on staff had no clue what to do with the mother cat and kept making phone calls to others outside of the office. I told the vet on staff my cat was quite anxious and perhaps a sedative might help her as well. She wanted to give a large dose of gabapentin which I was not comfortable with as my usual vet (unfortunately he is out of town) said definitely NOT to give that to the nursing mother - he texted this back to me while I was waiting with my cat in the waiting room). She finally agreed to give some oxytocin as I initally have asked for; but gave wrong dosage (which did not help the cat whatsoever as it was 1/4 to 1/2 the recommended dosage). After NOT treating my cat appropriately, I was told to contact a cat rescue as they had no knowledge of bottle feeding kittens at Golden Paws Animal Hospital and to contact a cat rescue (this was done after charging me for the emergency visit and wrong medications). So I had to leave over the weekend trying to bottle feed kittens on my own without any advice and was treated with total incompetency by Golden Paws Animal Hospital. I had two other prior visits to this hospital which ended up with a cat that could not be helped and put to sleep (they had no idea what was wrong with her) and another cat that they ran lots of tests on and could not determine why she wasn't feeling well (I had to leave and treat her on my own on doing lots of research on the internet). I would NOT recommend ever using this clinic again if you have a sick cat and need help. Now I have kittens dying due to their incompetency to treat them and the mother properly when first brought in to their clinic.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.