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          Professional Finance Company (PFC USA) has 1 locations, listed below.

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            Business ProfileProfessional Finance Company (PFC USA)

            Collections Agencies
            BBB accredited business

            Contact Information

            5754 W 11th St Ste 100

            Greeley, CO 80634-4811

            Get Directions
            Visit Website
            (970) 347-5360

            Business hours

            Closed
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            1.71/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            31 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/1/1984

            Years in Business: 72

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Professional Finance Company, Inc. (PFC) provides debt collection services, including debt purchasing, self-pay early out, and accounts receivable resolution. The company assists clients with managing overdue accounts and facilitating debt recovery from various sectors such as healthcare, municipal services, and retail. PFC offers an online payment portal, PayPFC, for account balance information and payment arrangements. Clients and consumers can also resolve debts and access financial literacy resources through the company's services (paypfc).

            Products & Services

            Professional Finance Company (PFC USA) provides the following products and services:
            Debt Collection Services: PFC USA specializes in collecting debts on behalf of various creditors, including hospitals, clinics, municipal services, and retailers. They handle accounts placed for collection to recover outstanding payments.
            Self-Pay Early Out Programs: These programs assist healthcare providers by managing accounts before they are turned over to traditional debt collection. This helps maintain a positive relationship between providers and their patients.
            Debt Purchasing: PFC USA purchases debt portfolios from creditors, taking over the responsibility and risk of collecting these debts.
            Accounts Receivable Resolution: This service includes managing and resolving accounts receivable issues for clients, aiming to improve cash flow and financial stability for businesses.

            Business Details

            Location of This Business
            5754 W 11th St Ste 100, Greeley, CO 80634-4811
            BBB File Opened:
            2/1/1984
            Years in Business:
            72
            Business Started:
            1/1/1952
            Business Incorporated:
            10/30/1985
            Accredited Since:
            2/1/1984
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • PFC USA
            • PFC Rev
            • PFC First
            • PFC Infuse
            • Professional Finance Company, Inc.
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Scott Raberge, Vice President of Sales and Marketing
            • Mr. Jerry Peer, Vice President of Operations
            • Mr. Nick Prola, Director of Compliance
            • Mr. Grant Bukowski, Marketing Coordinator
            • Ms. Jill Scott, Director of Human Resources
            • Mr. Charles Shoop Esquire, President
            • Ms. Sommer Dreiling, Accounting Manager
            Contact Information

            Principal

            • Mr. Charles Shoop Esquire, President

            Customer Contact

            • Mr. Scott Raberge, Vice President of Sales and Marketing
            • Mr. Jerry Peer, Vice President of Operations
            • Mr. Nick Prola, Director of Compliance
            • Mr. Grant Bukowski, Marketing Coordinator
            • Ms. Jill Scott, Director of Human Resources
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Understand consumer rights when it comes to debt collection

            Customer Complaints

            31 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/05/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            Correction to my credit report. I am not liable for this debt with Professional Finance Company *********************************************************************************. I do not have a contract with Professional Finance Company they did not provide me with the original contract as requested.
            Read More
            Read 30 More Complaints

            Customer Reviews

            17 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Deontae F

            06/28/2024

            0 communication and randomly taking money from people is ridiculous. This is shady and criminal behavior. I was never offered a opportunity to pay my balance

            Professional Finance Company (PFC USA) Response

            07/02/2024

            PFC always prefers to resolve accounts voluntarily and has record of speaking with ************************ several times prior to legal action. PFC is happy to work with ************************ on a voluntary arrangement to resolve this matter amicably.
            Read 16 More Customer Reviews

            Local BBB

            BBB serving Northern Colorado and Wyoming

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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