Business ProfileforCitadel Property Management LLC

Moved from out of state in a time crunch. A rep. from a new employer checked the condition for me and said it was ok. She knew we would not move in for about a month, but ~1 week after we moved in she wanted us clear out the entire garage to paint it. I told her no because the garage was full. She told me the last tenant did not take care of the lawn so I took pictures of the lawn. ~2 months after moving in submitted her a walkthrough document and link to ~25 pictures highlighting stuff I found wrong with the place. After we paid for an exterminator, there were still we trapped too many bugs in glue traps in the basement for me to setup my office downstairs. Stove drip pans were rusted out and kitchen sink blinds had dark dirt coating on them. She told me to replace the drip pans on my own (later on said I "misunderstood her"). I decided at that point I wasn't going to waste my time asking her about items and start looking to buy again. Bought a house in 2/2023. Told her I would keep paying rent until she found a tenant for a win win situation, and arrange my schedule so she could complete updates and showings. Rented storage units to work on my new house before I could move everything over. After prospects declined she said she needed to get some things done to get it show ready, yet she rented to me just like it was! She painted bdrms, bthrms, the entire garage, trimmed the tree by the front door that needed it badly. We were still getting snow in March and when it cleared of course the weeds that were at bay started sprouting dandelions and she acted like it was my fault. The basement also flooded due to rain. I spent a lot of hours digging up weeds so I could be done with her. The security deposit return check was $1275 less for a "tenant finders fee" that she never mentioned at all this entire time! I only moved out 1 month before the end of my term, a tenant moved in the next day, and she had been listing the place for $300 more/month than I paid!