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          Find a Location

          Blue Ribbon Home Warranty, Inc. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBlue Ribbon Home Warranty, Inc.

            Home Warranty Plans
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            95 S Wadsworth Blvd

            Lakewood, CO 80226-1513

            Visit Website
            (303) 986-3900

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            Customer Reviews

            1.8/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/1/1988

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Blue Ribbon Home Warranty, Inc. offers home warranty services

            Products & Services

            Home Warranty

            Business Details

            This is a multi-location business.

            Find a Location

            Blue Ribbon Home Warranty, Inc. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              95 S Wadsworth Blvd, Lakewood, CO 80226-1513
              BBB File Opened:
              8/14/1985
              Years in Business:
              39
              Business Started:
              6/15/1985
              Business Incorporated:
              6/19/1985
              Accredited Since:
              7/1/1988
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Mr. DonLee Lane, CEO
              • Mrs. Terri Lane, President
              • Mr. John Oldani, General Manager
              • Mr. Jeff Prangle, Office Manager
              • Mr. John Murray, Company Contact
              Contact Information

              Principal

              • Mrs. Terri Lane, President

              Customer Contact

              • Mr. John Murray, Company Contact
              Additional Contact Information

              Fax Numbers

              • (303) 986-3152
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Home warranties

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/26/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I have a home warranty for my property at ********************************************************************, which is tenant occupied. Recently, the Air conditioning stopped working and I filed a claim with Blue Ribbon. They sent a contractor out and gave their input to Blue Ribbon. I spoke to the technician and he told me that the failure was due to aging of the system. Blue ribbon denied the claim on basis of lack of maintenance of the system. I escalated my disagreement and after several attempts and several days, I was able to talk to the supervisor, Desire, who told me that the condenser failed due to debris in the unit, so they won't cover the damage. This is in contradiction to the report the technician wrote up. Desire refused to provide her last name. I would like to be compensated for the cost of replacement of the ** unit, which would cost $$5,740. Thank you for your help
              Read More
              Read 10 More Complaints

              Customer Reviews

              5 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Payton D

              05/21/2024

              The representative stated that if the appliance worked at the time of sale and stopped working months later than it would be covered. Our ** Unit leaked and was not able to cool our house. We put in a claim for a replacement and the warranty got information from inspector and automatically closed the case because they couldnt conclude if the leak was prior to purchase. The ** was tested before purchasing the house and was said to be working according to our inspector. Additionally this company never followed up and told us our claim was denied. We had to call back for an update weeks later. I would not recommend working with this company.

              Blue Ribbon Home Warranty, Inc. Response

              05/28/2024

              The customer that filed this complaint says they live in ******* according to the Zip Code... 47905.  We don't service or sell in ********  I believe they have the wrong Company.  I don't find the name of the customer in our records or the zip code. 
              Read 4 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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