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Find a Location

Auto Glass Denver Pros has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Auto Glass Denver Pros

      3384 S Kipling St Lakewood, CO 80227-4331

    • Auto Glass Denver Pros

      6363 E Evans Ave Denver, CO 80222-5807

    • Auto Glass Denver Pros

      PO Box 151214 Denver, CO 80215-9214

    Business ProfileforAuto Glass Denver Pros

    Windshield Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Auto Glass Denver Pros has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Auto Glass Denver Pros

        3384 S Kipling St Lakewood, CO 80227-4331

      • Auto Glass Denver Pros

        6363 E Evans Ave Denver, CO 80222-5807

      • Auto Glass Denver Pros

        PO Box 151214 Denver, CO 80215-9214

      Location of This Business
      3384 S Kipling St, Lakewood, CO 80227-4331
      BBB File Opened:
      7/1/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Denver Auto Glass Shop
      Business Management
      • Mr. David Wells, Owner
      • Mr. Greg Wells
      Contact Information

      Principal

      • Mr. David Wells, Owner

      Customer Contact

      • Mr. David Wells, Owner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/27/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      My windshield got a crack in it on 3/3/24, so that same day, I found a Groupon for windshield replacements by Auto Glass Denver Pros. I called them and scheduled an appointment for the next day. The man I spoke with on the phone said I do not need to purchase the Groupon to get the deal and to instead, "just tip the guys." He said they only accept cash, Venmo, or Zelle. The next day, the two men from Auto Glass Denver Pros came to my apartment and replaced my windshield. It did not take them too long, I sent them the money ($250 cost + $50 tip) via Venmo then they left. On 3/14/24, I noticed a stress crack on my newly replaced windshield. I immediately called Auto Glass Denver Pros, and they said there is a 30 day warranty and that they will take a look. They told me to call back that Saturday (3/16/24) or Monday (3/18/24). They did not answer the phone on Saturday, so I left a message. I followed up on Monday, and they did not answer their phone despite calling a few times. Later that day, I called from another number, and they answered immediately. I told them I was waiting on a call from them to schedule a time for them to look at my windshield and replace it under the warranty. They said they were busy and would have to call me back the following day. The next day (3/19/24), I waited all day for a call and never received one. I finally called them around 6:30 p.m., and they answered, saying they were busy with a job and would need to follow up with me. Again, I did not hear from them the next day. I called the end of the next day, with no answer. I called a few times the following day with no answer. I also texted them requesting a call back. As of 3/21/24, I noticed they blocked my number, and I am unable to even get ahold of them. I have attempted calling them from other phone numbers, but have still not been able to reach them.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Susen R

      1 star

      08/03/2022

      Do not use them. THESE PEOPLE SHOULD NOT BE IN BUSINESS. They came to replace my window and did half the job. They removed the window and left it like that, as well as breaking different parts within my door panel. No communication whatsoever, and when I called today to let them know I had to take it in somewhere else they continued to argue that it was already broken before and then hung up on me. Invest your money in a business that actually cares and knows what they are doing. Plus you want someone that is going to be professional and admit when they messed something up or cant finish a job. It was an added stress and more time spent having to figure out to where to get not only the window fixed now, but the parts. I cant stress enough that THESE PEOPLE SHOULD NOT BE IN BUSINESS.

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