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Business Profile

Heating Contractors

Rock Heating & Air Conditioning, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.85

Average of 55 Customer Reviews

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Review Details

  • Jeff E

    Date: 07/24/2024

    Great job. Friendly service. Arrived within 30 minutes of call and replaced water heater in 2 hours.

  • David K

    Date: 07/10/2024

    I was very pleased with Rock Heating and Air Conditioning. ****** was very professional and provided great information that was helpful in making our decision.

  • Matthew T

    Date: 06/29/2024

    My AC went out at the perfect time, of course, right in the middle of a 90+ degree week. I was worried that I'd be dealing with the heat for weeks trying to get someone to squeeze me in, but **** was able to send a tech out within a day.******, one of their exceptional HVAC technician's, showed up right on time, and not only evaluated my issues, but took a look at my entire setup. I'm not the most savvy in this space, but instead of trying to rush through or talk in technical terms I'd never catch on to, ****** took the time to explain what he was doing and the concerns he had in an easy to understand manner. Unfortunately, my system as a whole was in bad shape. Here I thought I'd be waiting again, but ****** called ***, one of their home comfort advisors, who despite it being already mid-afternoon, promised he'd be there that same evening.*** proved to be just as competent as ******* and after an evaluation of this system and a review of ******** notes, walked me through the systems that could work for me. He found every way to save me money on the install and make use of as much of what was already in place as possible, putting to shame the general upselling reputation of the sales field.If you need HVAC service or replacement, I can't recommend Rock Plumbing, **************************** Conditioning more emphatically. They staff solid professionals, don't try to confuse with you technical talk (and instead share things at a level that is easy to understand), and talk through your options without a drop of upselling.Thank you, ****** and ***, for making this far easier than it would likely have been!

  • Jim W

    Date: 06/25/2024

    Great job ! Friendly service! On time and good value! Highly recommended

  • Jeff M

    Date: 06/21/2024

    ****** was very professional and knowledgeable. He provided excellent recommendations.

  • Gail J

    Date: 06/13/2024

    The Rock team led by **** was on time, considerate of our space and time, but most of all they did a great job installing a new air conditioning unit and controller. Thanks!

  • Laurie K

    Date: 04/30/2024

    I have been using Rock for 18 years. They deliver the highest quality service at a fair price. Their techs are extremely knowledgeable and just super nice as well. Customer service is A+, hard to find these days. Over 18 years they've done a new furnace, hot water heater, humidifier and now have replaced my 25-year-old AC. Can't say enough great things about Rock Plumbing *****************************

  • Jolinda S

    Date: 04/24/2024

    Outstanding service! Professional in every aspect of the installation. I highly recommend Rock Plumbing Heating and Air Conditioning.

  • Ken O

    Date: 03/19/2024

    ****** was our tech and was very polite and knowledgeable. I would recommend him in the future.

  • Michael J

    Date: 02/16/2024

    Had some hot water tank issues with a leaking valve and expansion tank. ****** and ***** were friendly and polite and professional. Did a great service

Rock Heating & Air Conditioning, Inc. is BBB Accredited.

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