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Find a Location

Clothes Mentor 133 has 1 locations, listed below.

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    Business ProfileforClothes Mentor 133

    Womens Clothing

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8601 W Cross Dr C5, Littleton, CO 80123-0702
    BBB File Opened:
    2/10/2020
    Years in Business:
    14
    Business Started:
    1/5/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. James Gresham
    Contact Information

    Principal

    • Mr. James Gresham

    Customer Contact

    • Mr. James Gresham

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/01/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I purchased what I believed was an authentic Louis ******* bag from CM in *********, ** on Oct 17, 2021 for $1050. After receiving the bag I noticed that the bag lacked a 3rd party cert which CM stores get for luxury items (done by 3rd party Entrupy). I took the bag to the sister store CM in *****************, ** and had it authenticated by the owner. She also paid to get the bag authenticated by the 3rd party. The bag came back as a COUNTERFEIT. I contacted CM *********, **, telling them they sold me a fake bag. The owner responded saying the bag was authentic, but had no proof to verify it. I asked NUMEROUS times in my email for a RETURN label followed by the refund. I had no use for a fake bag that was sold to me as an original. The seller responded I can mail the bag at my own expense, which I didnt feel comfortable doing, as the seller already scammed me selling me a counterfeit item. It was very suspicious that he didnt want to provide me with a return label (it can be easily generated via the Shopify platform they use). Given the return label I would have had a proof in a form of a tracking # that the bag was sent to the right recipient, and I would be notified that it was delivered. I feared that if I mailed it with no return authorization #, the bag would get lost and the seller would not give me the money back and I wouldnt have the proof that I mailed it. In my last email to the seller on Nov 16, I gave the store 2 business days to send me a return label. There was no response so I opened a dispute with my bank. The seller responded to the dispute providing fake conversation which we never had, claiming I had changed the narrative and claimed the bag was damaged in transit. I NEVER sent an email like this and had to contact *** (case #*********) since the seller fabricated my conversation and lied to the bank winning a dispute. I wish to return to bag, and be refunded my $1050, plus an additional $100 refund for the authenticators I had to use.
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