Business ProfileforRapid Dry Restoration

I contacted Rapid Dry Restoration the day after sub-contractors started a fire in our home using their own equipment to remove flooring. I was in a panic because the sub-contractor’s insurance company was slow to respond and even slower to start any clean-up process. I spoke to Larry A***** and told him what had happened mentioning that my husband had health issues. Larry was 30 minutes away, and it was close to end of his business day. But after asking lots of questions and getting our address, he came right over to access the damage. Our house emitted a strong smoke smell, but he walked through it listening to our comments and concerns, and sharing his thoughts. He stated the facts as he saw them, and we invited him back the next day to take pictures and provide an estimate for restoration. The damage was bad, the sub’s insurance company unresponsive so, for health reasons, we moved into an extended stay hotel. After opening our own claim, Larry brought in his team to thoroughly clean walls, ceilings, floors, rugs, windows, furniture and anything else exposed to the smoke. He was always available via e-mail or phone, always listened to our thoughts respectfully, and made certain that we were back in our home as quickly as possible. We appreciated his professionalism, honesty, attentiveness to our questions and concerns, and were so impressed with his initial response to our situation. If you want prompt and professional action, contact Rapid Dry Restoration!