Business ProfileforNetwork Auto Source Inc.

I recently had a deeply disappointing experience with Network Auto Source. Initially, I purchased a BMW from them, which, to my dismay, turned out to be a defective vehicle with engine failure mere days after the purchase. In an attempt to resolve this, the dealership offered a trade for a Honda. However, this solution was skewed heavily in their favor, financially speaking, leaving me with little choice but to accept their terms. Regrettably, the ordeal didn't end there. Within just two weeks, the Honda's transmission failed, further adding to the frustration and inconvenience. Despite the seriousness of these issues, Network Auto Source has been uncooperative in offering a satisfactory resolution. They have outright refused to replace the car, compelling me to seek legal counsel. As a young buyer, making my first car purchase at the age of 19, this experience has been not only disillusioning but also stressful. It's disheartening to witness how a business can exploit the inexperience of a young customer. Even after making the owner personally aware of these consecutive issues, there has been no effort to rectify the situation or to offer any form of compensation. This lack of accountability and customer care from Network Auto Source is, in my opinion, a clear indicator of their business practices and ethics.